Nectar Services today at Enterprise Connect launched its Nectar 10 solution, the most powerful and easy-to-use performance management, monitoring, diagnostics and reporting platform. The solution is purpose-built for the unique characteristics of voice, video and real-time collaboration applications, and enables enterprise businesses and managed service providers to harness the power of the cloud to streamline the management of modern communications applications and services, and ensure optimum user and customer experiences.
Traditional solutions for monitoring communications platforms and networks including Cisco, Microsoft and Avaya, feature broad and generic toolsets that can be used for any number of different IT workloads, leaving support for critical voice and video applications as an afterthought. Nectar 10 is purpose-built for the unique, session-based nature of voice, video and real-time collaboration services, addressing the specific needs of IT operations teams responsible for managing the user experience across these communications environments.
Nectar 10 correlates metrics and calculated insights across platform, network and endpoint health domains, to provide businesses with actionable intelligence that leads to more efficient management of voice, video and collaboration environments. The solution features an entirely new, intuitive user interface that makes it easy to use across the entire enterprise. Nectar continues to take an open, vendor-agnostic approach to its solutions, enabling businesses to future-proof their networks and support multi-vendor UC environments today and as their networks grow.
The Nectar 10 platform will be available for new and existing customers in April 2019. The initial release will support Cisco collaboration deployments with additional support for Microsoft and other vendor environments to be added shortly thereafter.