NCR Digital Signage Solution to Enhance the Dunkin’ Donuts Guest Experience
NCR Corp. announced that Dunkin’ Donuts has deployed a high-definition NCR Vitalcast digital signage solution at locations across the United States.
According to the company, Dunkin’ Donuts will leverage the digital signage solution to bring its popular food and beverages to life with visually compelling animations and messaging similar to the brand’s iconic advertising. The NCR Vitalcast digital signage has been installed in approximately 400 Dunkin’ Donuts restaurants with more than 2,000 restaurants anticipated to transition from static menu boards to digital signage by year-end.
The easy-to-use digital signage solution will provide Dunkin Donuts restaurants the opportunity to showcase a wider variety of food and beverages with high resolution product shots and video to enhance the overall guest experience. The digital signage solution will also make it easier and cost effective to update information in real time, feature new and limited time products, and display nutritional information.
“With the ability to cost effectively update information in real time, our new NCR Vitalcast digital signage solution will provide Dunkin’ Donuts franchise owners with a number of valuable tools to enhance the guest experience,” said Scott Hudler, vice president of consumer engagement for Dunkin’ Donuts, Canton, Mass.
Dunkin’ Donuts operates one of the most respected and recognized brands in the world, and they are taking an innovative approach to enhance the in-store customer experience,” added Kim Eaton, senior vice president and general manager, NCR Hospitality, Duluth, Ga.
Vitalcast features provide greater flexibility to promote specific menu items during different day parts, localize content and add regional menu item variances that are integrated with the point-of-sale (POS). In addition to providing the Vitalcast software, NCR is supporting the installation with content management services.
This case study was reprinted with permission from the Digital Signage Connection and originally appeared here.
