ihiji at CEDIA today announced the release of a new feature enhancement called ConnectNinja. Available now, ConnectNinja allows authorized network technicians simple and secure remote access to troubleshoot and configure their client’s devices and networks through the ihiji invision web portal. ihiji invision, a cloud-based remote network management system, simplifies the work of IT Professionals and technology integrators worldwide. Utilizing an intuitive central dashboard, ihiji invision users can detect, diagnose and resolve network issues, saving the time and cost of troubleshooting or rolling a truck.
With ihiji ConnectNinja, users can now resolve more complex issues by accessing devices through the invision portal without the need for VPNs or unsecure port forwards. Tunneling connections into the device through ihiji’s servers, ConnectNinja passes securely through firewalls, connecting users directly to the LAN devices. The ConnectNinja functionality extends ihiji’s already powerful NetNinja Suite, which collectively serves to remotely resolve issues with networks and devices. Its counterparts include the PowerNinja, which remotely reboots IP power units; SwitchNinja, which remotely power cycles PoE ports; and StealthNinja, which provides direct soft-reboots of devices.
“We’ve done the heavy-lifting by forming a secure connection from the appliance back to our server, so communications are encrypted and secure,” said ihiji CEO Stuart Rench. “With the addition of the ConnectNinja, ihiji invision is an even more valuable asset for IT Professionals and technology integrators focusing on efficient and proactive customer service. The secure remote access feature cuts both time and money spent on troubleshooting or deploying technicians, fully complementinginvision’s remote network monitoring functionality.