
In addition, Fitzsimmons serves in a sales support role, training and educating staff on the features, benefits and functionality of new and existing products so they can better answer customers’ questions and assist with purchasing options.
Ersalesi began her career at FSR as a High School student in 2004 and continued throughout college when she eventually rose to Customer Service Representative and Inside Sales Supervisor. Her recent promotion has elevated her to Inside Sales Manager reporting directly to Sandri. Ersalesi is responsible for strategic business planning and development, maintaining relationships with existing customers and cultivating new ones, overseeing the quality and consistency of day-to-day operations including order entries, repairs and returns, and ensuring the satisfaction of all customer service interactions. Ersalesi holds a degree in Business Management from Kean University where she graduated Cum Laude and with honors.
“We couldn’t be more proud of Paul and Jamie,” exclaimed Sandri. “Each has excelled in their responsibilities, demonstrating outstanding people and organizational skills, and have made valuable contributions to the Company which have added to FSR’s success. We are delighted to acknowledge their time, service and loyalty by promoting them both.”