
“GlobalViewer Enterprise is used in thousands of rooms worldwide, helping technicians automate tasks, and providing help desk personnel with powerful AV monitoring and reporting tools,” says Casey Hall, Vice President of Worldwide Sales and Marketing for Extron. “This new version of GVE adds enhanced analytics, support for the RoomAware Outlook Add-in to automate conference room functions, as well as a host of other new features that streamline resource management and room automation.”
The help desk in GVE 2.7 displays all devices in every AV system, and enables users to easily filter equipment down to the room level or device type. GVE also helps support teams and decision makers gain an improved understanding of usage and maintenance patterns through its robust set of standard and custom reporting tools. Improved analytics provide the information teams need to closely analyze inventory, usage and costs, activity patterns, and trends across the organization. Users can also effectively manage and control AV installations on-the-go using the iGVE app on Apple iPad®, iPhone®, and iPod touch® devices.
Extron RoomAware Technology is a suite of time-saving features that anticipates users needs and intelligently delivers room automation and control across the enterprise. RoomAware enables smart connections between Extron devices and services to save valuable time by preparing the room for the participant prior to their arrival.
For more information on GlobalViewer Enterprise, click here.