cmdBridge is a new company aiming to provide a control system support box for customers to use when no control system source code is available. cmdBridge is primarily a command system language translator, sitting in the communication path between an AV control system and an end device, translating between the two in real-time. The translation can be managed to ensure the correct operation of the control system feedback to the end user. In the event of an equipment fault, it enables a common stock of spare/loan equipment to be easily deployed, without the need to touch the existing AV control system. It also reduces the resources required to handle customer service calls and speeds up response time.
When taking on a new maintenance contract, cmdBridge can be used to snapshot an existing system’s operation automatically. Creating a template configuration file ready to add in the details of your company’s loan equipment. Multiple different translations may be stored internally for simple deployment.
cmdBridge can also be used to extend the life of an existing system. For example, replacing a projector can be done without touching the existing AV control system. cmdBridge helps AV integrators to offer a simpler and cheaper upgrade path to customers looking to implement short/medium term enhancements (or quick fixes) more cost-effectively.