Black Box unveiled the Digital Workplace Tuesday. Digital Workplace is a service focused on UCC — more specifically — managed UCC as a service in the cloud. The Black Box Digital Workplace offers a single solution integrating the industry’s most popular communications applications for phone, collaboration, file sharing and videoconferencing/screen-sharing.
The Black Box Digital Workplace solution is delivered in three components:
- Premises UCC, in which Black Box will work with partners to create a customized UCC solution that meets the customer’s specific business requirements and provides modern, premise-based voice, video and collaboration solutions.
- Managed UCaaS, a subscription-based UCC service managed by Black Box, leveraging cloud offerings from two key partners. UCaaS bundles best-in-class UCaaS solutions together with professional deployment, migration and support services to help clients move from legacy to modern UCC environments.
- Premises-to-Cloud Upgrade, a service that allows customers to transition to the cloud at their own pace and build in flexibility for future UCC requirements
The Managed UCaaS migration offering employs a robust design, deploy and support methodology implemented by a global team of technicians who can implement demanding single-location solutions as well as those that span hundreds of locations, all with consistency, speed and agility.