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Barix Updates RetailPlayer Background Music Streaming Solution, Intros RetailHero Management Portal

Barix RetailPlayerBarix has expanded its RetailPlayer multisite background music streaming solution by adding scheduling features for users to configure recurring audio announcements across one or many locations. The company also introduced an optional subscription offering, RetailHero, that extends the RetailPlayer management portal with premium functionality beyond the core capabilities included free with all RetailPlayer units. Barix will showcase the new RetailPlayer enhancements and RetailHero in stand 7K375 at ISE 2022 on Feb. 1-4, 2022, in Barcelona.

The scalable RetailPlayer solution lets retail, hospitality and corporate customers securely manage streamed music and messages to any number of locations over the internet. The RetailPlayer Portal provides centralized configuration, management, status monitoring and stream switching through a web browser or mobile device.

RetailPlayer’s updates now offer the ability to group multiple audio files into sequenced “bundles” that can be scheduled as a single unit. Bundles and individual audio assets can be scheduled to play out at fixed intervals, on a recurring pattern or at specific calendar dates and times. File-based messages are automatically distributed from the RetailPlayer Portal to local storage in each desired endpoint and can be played over the livestreamed background music at scheduled times.

The RetailPlayer Portal is offered under a “freemium” model where all the standard features are free to use. Premium functionality is available through the new RetailHero subscription plan for customers needing additional capabilities. Annual RetailHero subscription pricing is scaled based on the number of endpoints being managed in the RetailPlayer deployment. The advanced scheduling features are available as a free trial until Feb. 1, 2022, at which time they will require a RetailHero subscription. The base RetailPlayer Portal remains free and fully supported for users who don’t require advanced features.

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Powerful standard capabilities include management of unlimited devices; hierarchical device management with multiple levels of organizations and real-time device status reporting; real-time volume, mute and channel selection control; unlimited streaming channels; automated on/off and channel switching; failover tracks; and user access level control. The advanced scheduling features are available immediately as part of the recently released version 6.5 RetailPlayer firmware. Additional new features include integration with Barix’s smartphone-enabled Simple Paging solution; support for custom security certificates; and enhancements to the device management user interface including new filtering and searching capabilities.

New, dynamic status icons let operators quickly see exactly what each device is playing. RTP Forwarding rebroadcasts a stream of RetailPlayer’s main audio output to endpoints including Barix’s IP Former speaker upgrade modules; Exstreamer M400 decoders; or RTP-compatible third-party systems.

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