Barco launched two new Connected services for healthcare customers: Barco DisplayCare and Barco ManagedCare. The Connected services offer a certified expert on Barco products as the single point of contact, who will support hospitals in managing their diagnostic display fleets.

Barco Care Connected services have been specially set up to enable hospitals and other healthcare organizations to manage their diagnostic display fleets easily. The Connected services are offered as a subscription every year. Users will also receive a professional extension of QAWeb Enterprise, Barco’s QA and compliance software that was recently released.

The Connected services are available in two types: Barco DisplayCare and Barco ManagedCare.

Barco DisplayCare: Barco DisplayCare centers on virtual support by a certified expert on Barco products, offering self-service tools and data insights. Barco DisplayCare includes a virtual onboarding, ensuring a smooth implementation process so the tools can be put into practice right away. Quarterly training sessions via Barco’s virtual classroom platform will keep users on top of their diagnostic display fleet. An annual site assessment will enable users to keep the fleet running at optimal levels.

Barco ManagedCare: Barco ManagedCare dives deeper into medical organizations’ display fleets, with weekly remote checks, biweekly calls, quarterly QA reviews and an extensive annual on-site assessment, offering recommendations for your Barco medical display fleet. It also provides a Barco products expert as a single point of contact. Their service will not only be provided virtually but also on-site at the healthcare organization itself. They will guide the hospital through the kick-off journey and set up a Barco certified training with a two-year validity.

Barco Care Connected Services will be available in the U.S. and designated regions in EMEA. Here are more details.