AVI-SPL announced today that it has become a Microsoft Managed Partner, enhancing its role as an “end-to-end lifecycle management solutions provider for Microsoft Teams and Microsoft Teams Rooms.”

Less than 1% of the 400,000 organizations in the worldwide Microsoft Partner Network earn Microsoft Managed Partner status. To be selected as a Managed Partner, AVI-SPL “consistently demonstrated successful Microsoft implementations and achieved Microsoft solution competencies.”

Earlier this week, Microsoft announced replacing Microsoft Teams Rooms Standard and Premium licenses with Microsoft Teams Rooms Basic and Pro licenses effective Oct. 1. To coincide with this shift, AVI-SPL prepared a new Microsoft Teams Rooms Pro-Tier II service subscription to supplement the new license and match the original Microsoft Teams Rooms Premium license scope at the legacy cost.

AVI-SPL says the new Microsoft Teams Rooms Pro-Tier II service adds 24/7 live technical support for Microsoft Teams Rooms Pro license holders. This extra layer of on-demand, personalized tech support is especially important for customers with widescale enterprise deployments of Microsoft Teams Rooms. AVI-SPL will leverage its Global Services Operations Centers to deliver this new service.