AVI-SPL announced the launch of Microsoft Teams user experience services to be co-delivered with Unify Square. AVI-SPL and Unify Square are combining their offerings to deliver a global software and managed services package to manage and analyze meeting room usage.

“As Microsoft Teams continues to gain momentum at the desktop and in the meeting room, many offerings limit companies to either strong software or robust services,” said Karen Klosinski, vice president of products and solutions for AVI-SPL. “Even then, those solutions are focused on either the meeting room or the end user. AVI-SPL’s solution is unique in that it addresses both the room and user with software and managed services — further enhanced for enterprises with global customer success programs.”

With this new packaged offering, AVI-SPL and Unify Square plan, deploy and operate end-to-end managed services for organizations that rely on Microsoft Teams to connect their people for real-time collaboration.

“COVID-19 forced a large majority of the enterprise workforce into remote work, causing 72% of companies to roll out at least one new UCC platform. This acceleration of UCC adoption has created a strain on both employees and IT teams,” said Scott Gode, chief product marketing officer for Unify Square.

“The user experience services we are launching with AVI-SPL will ensure that the enterprise can provide an equally high level of proactive response for both rooms and end-users, regardless of location.” AVI-SPL has award-winning expertise in managed services for meetings and meeting rooms. Unify Square offers its equally rich skillset with tools and managed services that improve the user experience of unified communications and collaboration solutions.

The companies say that through their combined strengths, customers will enjoy: a reliably positive user experience, whether from an on-site meeting room or remote connection; the best Microsoft Teams and Skype for Business monitoring and management solution for the enterprise; cohesive and comprehensive room and user experience service with one service management team for all needs.

AVI-SPL’s Microsoft Gold Certification and Microsoft Teams Rooms Premium launch partner status, combined with its global delivery capabilities, robust service catalog, and breadth of subject matter expertise, create a compelling value proposition for enterprise customers seeking strategies to more broadly activate Microsoft Teams. These new co- delivered offerings will further enhance the value proposition by leveraging Unify Square’s heritage of end user and voice managed services and software.