My first trip to InfoComm was six or seven years ago, one of the years it was held in Las Vegas. I left the show completely amazed at the magnitude. With the multiple halls, the number of training sessions and all the people, I truly realized the size of our industry for the first time. […]
“Yo, his palms are sweaty, knees weak, arms heavy.” With the CTS “exam season” approaching in June, chances are many people are feeling the words of Eminem’s song Lose Yourself. For good reason. Many of those preparing to take the CTS are putting a lot of time and money into the exam. If you chose […]
If you have read my columns over the past couple of years, you have likely noticed a pattern. In most of the columns I try to explore creative ways for integrators to continue to find value. Whether that is in the digital signage realm, by selling to higher ed, or just in the general AV […]
Thanks to an invitation from InfoComm to speak at its Smarter Campus session, I was able to attend ISE for the first time in 2017. The trip and the show were fantastic. I was excited to be a part of this session, and got to speak with some “AV” industry veterans who are well known […]
At the various auto shows that have already taken place this year, all the talk is about autonomous vehicles. Just a few short years ago the thought of autonomous vehicles was a dream. It would be years before such a thing existed. We had some cars that would park themselves with driver intervention, how could […]
I am back from ISE 2017 and had an amazing experience. I learned so much and will have plenty to write about, and will be following up on over the coming months. I had two experiences with customer services, and the differences were so vast, I want to write about them. I am a firm believer […]
Remember the days when all the AV and IT people at a campus needed to worry about were the computers the institution owned, or the installed computer at the podium? Those days are long gone as the IoT has become mainstream in our daily lives. BYOD is a fact of life in our day to […]
In October, the Bates College Museum of Art opened an exhibit titled, Phantom Punch: Contemporary Art from Saudi Arabia in Lewiston. The title plays off the famous bout between Muhammad Ali and Sonny Liston in 1965 in our small town. The exhibit is culturally enlightening and eye candy to those of us who are A/V […]
In early November, I had the opportunity to attend CCUMC in San Antonio. The city was amazing, the food was delicious and the conference was great. To read more about the conference and why you should attend (or exhibit) please see my other article in rAVe ED on the subject. In this column, I want […]
At the beginning of November, I attended the CCUMC conference in San Antonio, Tex. For those of you who don’t know what CCUMC is, you should check out the website here. In a nutshell, it is a group developed and lead by Technology Managers in higher education. The group has a mission of providing a […]
Monday morning we woke up to some major news in the AV industry. Samsung had purchased Harman. When I say we, I mean us AV PEOPLE. To the rest of the world, Samsung (a South Korean chaebol) purchased a “U.S. automotive technology manufacturer,” as reported by the Wall Street Journal. Many of us in the AV […]
I am writing this article on the afternoon of Halloween. I spent the day running errands the get ready for the long winter that is ahead of us here in the North. As I drove around completing those errands, I was amazed with the lawns that are awash with political signs. In addition to realizing […]
On Fri., Oct. 21, a company in small Manchester, New Hampshire was the focus of a DoS internet attack. While the city it is located in is small, the company, Dyn, is not. It provides DNS (Domain Name Server) service to a large part of the country. By attacking this company the hackers effectively shut […]
In the last couple of days, I have run across a few things that have made me remember that education is a little slower in adopting technologies than other industries. Please remember as I write this, I love where I work. I actually think we are very advanced technically and always continue to advance. What […]
Up here in Maine, fall has set in and the golf season is quickly fading away. Southern areas of the country have a few more months of play, but our time is just about done. Luckily, I get to play to the very end of the season. A couple of weeks ago that included a […]
According to an article titled “Amusement Parks Hurtle Into Dizzying Realm of Virtual Reality” in the August 31st Wall Street Journal, there are over 3,000 roller coasters worldwide. Did you know that? Well, unless you happen to be a coaster-fanatic, probably not. Why? Because amusement parks have never been firms that widely use technology. Yes, […]
If you serve the education market, you are well aware that the crazy season is upon us. Students are back on campus and the faculty are joining them and getting ready to begin a semester of new classes. On our campus this is always an exciting and nerve wracking time. Everyone is a little disappointed […]
We have all heard, “Well that is how it was designed.” Or, “the integrators made this more complicated than it needed to be.” I, as much as anyone like to pass the buck, but when dealing with customers we need to make sure we provide the end result they want. A lean model of looking […]
A couple of time I have written on the use of video conferencing in higher ed. At my institution it has grown exponentially. Last year we supported over 200 individual videoconferencing “events.” Many of these were job interviews, done in blocks. So, while I don’t have an exact number, it is likely that we had […]
I recently read The Lean Startup by Eric Ries and could not help but think about how IT and AV could benefit from the processes Ries defines. I particularly found myself thinking of the AV integrators and the struggle that some of them have right now with the small margins they are receiving on equipment. […]
This month, I take a quick break from writing about ITIL. Why? Well, it is June and in the AV world that means InfoComm. We all know that InfoComm is the closest that all of us AV people get to a national holiday. I won’t be in Vegas this year but will be watching intently […]
As I traveled around South Korea in March, digital signage was everywhere, much like it is in any large city. I saw a couple examples of it in places that I have not experienced them in the United States. In one restaurant we were in, each table that was on a wall had a digital […]
For the past couple columns I have been writing about the Information Technology Infrastructure Library (ITIL). ITIL is a set of best practices for managing technology services. In my last column, I addressed the first cycle in the process, Service Strategy. For the people who like the hands on work more than the “big picture” […]
In March, I had the unique opportunity to visit Samsung Worldwide headquarters in Seoul, South Korea. An interesting note is that the headquarters are in the Gangnam neighborhood of Seoul. So, along with being able to visit the headquarters, I also was able to do the horse dance in Gangnam. For those tech geeks out […]
Last month, I wrote about the ITIL guidelines and the powerful changes implementing them can drive. As I wrote, ITIL is divided into five lifecycles. As one begins to look into the learning and certification process, it can be a bit confusing. How do you know which lifecycle you should look into? What about certain […]
For Christmas I received my long awaited Apple Watch. For several months leading up to the holiday I wanted to buy one, but held off knowing it would make a great gift. Boy, was I right. Now, I know that there have been a variety of evaluations of the Apple Watch. Most people agree that […]
Years ago, we used to talk about IT and AV convergence. I think that most of us would agree that the “convergence” is over. AV is part of IT. As we went through the process of convergence we, discussed how best to prepare for this eventual converged state. Many AV specialists went on to get […]
I am writing this column as ISE begins to wind down. One of my favorite things about rAVe [Publications] is the way that it covers trade shows. The video interviews are so valuable to someone who is not at the show and wants to see what the newest trends are. I always spend some time […]
I don’t like writing about the same thing two columns in a row. However, since my last column on virtual reality in the classroom I have heard from several readers with thoughts and questions. While a few of them were along the lines of “this is just like 3D, a passing fad,” but more of […]
In November, I visited New York City. It was my first time to the city since One World Trade was completed and opened. My travel companions and I decided that we needed to go to the observatory deck. The $34 ticket was not too bad considering the view we expected and the experience of being […]
As a digital subscriber to the New York Times, I was frustrated when they announced they would be sending Google cardboard to their print subscribers. I was on the verge of dropping the whopping $15 that could have bought one on Amazon, when the Times told me they were sending them to some of their […]
Several columns ago, I wrote about my experiences with digital signage in a restaurant. This experience included the use of an iPad with a credit card scanner attached. I thought the concept in an airport was very interesting. People are in a rush in airports and may not have time to wait for a waiter […]
