Murphy Daley

Murphy Daley

Murphy Daley PMP&CTS has been working in AV and Unified Communications for 23 years and loves it. She can be reached on Twitter @writtenbymurphy

Adapting to Agile: Workflow Changes to Project Management

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When customers come to AV resellers and installers to ask them to provide an AV installation, part of the service is project management. Someone has to communicate with the customer and stay on top of the progress and any changes that are made. Customers are familiar with project managers; they usually have a whole set […]

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The World of Events: AV Gets Complicated

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From my experience, AV installations are permanent. The rooms, digital signage, multipurpose rooms and auditoriums that line my portfolio of installations have that in common: They are set up and left for use for many years. At most, there is one specialist that will interface with the controls to make sure the audio and video […]

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Better Off Said: Honest Communication Leads to Clarity

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“We need an engineer on-site today.” “Hello?” I said into my phone. “Um …Who am I speaking with?” “You are the project manager for Important Customer’s AV project, right? It is nonoptional that we get an engineer on-site today.” I was across the country at the office Halloween party receiving a call from the Eastern […]

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Steps for Success in International AV Installation 

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In my time as a project manager for users and integrators, I’ve supported many international projects. National projects inside my country — America — follow the practices and customs I know. When I oversee work done in other countries — even multiple countries at once — I have learned to look for specific gotchas. At […]

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