Lee Distad

Lee Distad

Lee Distad is a rAVe columnist and freelance writer covering topics from CE to global business and finance in both print and online. Reach him at lee@ravepubs.com

Training From the Learner’s Perspective

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Ongoing training and education is, ideally a fact of life. Continuing education or work will include seminars, certifications and ongoing product training. And if you’ve been around long enough, you’ll have spent plenty of time on both sides of the equation as both the learner and the presenter. Training programs, whether they’re presented by a […]

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How Things Change

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If Facebook is good for anything, it’s good for leitmotif. Learning how to game the algorithm, plus a little bit of good luck, and your newsfeed can mostly be wholesome content like cool custom cars, and cute animal videos. If your feed causes you more stress than joy, that’s a problem that needs to be […]

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In Person, Online and Tough Choices

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People often throw around the expression that “history repeats.” In truth, the original axiom — it’s attributed to Mark Twain, although I suspect it’s even older — states that “history doesn’t repeat, but it does rhyme.” It’s certainly true that if you stick around long enough, you begin to see patterns — that what’s happening […]

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Google Sidelines Stadia

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Last week if you missed the announcement that Google was shelving Stadia, its streaming gaming service you can be forgiven; the news cycle comes at you fast these days, and it’s easy to miss things even if they would normally be front and center on your radar. Anyway, the article at The Guardian that I […]

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Dueling Automation

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  This blog post is a twofer: brief commentary on two related subjects. So I’ve been messing around on a fairly casual basis with different DYI home control. Currently my house is home to Apple Home, Google Home, Roomie Remote, and a plethora of IP-controllable devices around the house. Without passing judgment on any one […]

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So You Want an E-commerce Portal? Part 1

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It’s probably poor form to lead into an editorial with sarcasm, but if you hadn’t noticed things have changed this year. And they’ve changed a lot. And we’ve all had to adapt, rather quickly, to those changes. Observing my dealers adapt to change, adjusting their operational procedures to accommodate new safety requirements has been inspiring. […]

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The Threat of Substitution Is Always Around the Corner

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So I had a particularly notable and unsatisfying customer service experience this year. I say “this year” because it’s been slowly unfolding like a slow-motion train wreck throughout almost all of 2020. Bear with me here, because it’s kind of a convoluted tale. There’s a brand of outdoor apparel that I’ve been loyal to for […]

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Gantt Charts Are the Best Charts: Part 4

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We covered the balancing act between the estimated time to complete tasks and the actual time in the previous installment. That leads to a related topic: the management of personnel, resources, and material. Tipping the balance between estimated and actual back into your favor requires proper management of the people and resources on your project. […]

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What’s Holding You Back?

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Whether you’re working on improving yourself personally or professionally, it’s essential to have the ability to be introspective and analytical, in order to identify what you need to work on. That’s also true when you’re coaching others. In that, self-improvement has a lot in common with troubleshooting systems and equipment at work: Diagnose, Analyze, Repair, […]

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