Lee Distad

Lee Distad

Lee Distad is a rAVe columnist and freelance writer covering topics from CE to global business and finance in both print and online. Reach him at lee@ravepubs.com

Customer (or Contact) Relationship Management

Screen-Shot-2022-06-29-at-8.08.26-AM-e1656504629208-1.png

Ask a qualified fitness professional what the best workout and nutrition regimens are, and they’ll tell you that the best one is the one you can consistently stick with because that’s how results are achieved: consistent effort over time. Just like working out and eating healthy, the best business systems are the ones that get […]

Read more

Okay, What Now?

pexels-fauxels-3184306_1_750x400.jpeg

Okay, what now? I’ve said before that the motto for this decade should be, “Oh no, what now?” Maybe it’s confirmation bias, or maybe it really does seem that industry is plagued by one challenge after another. From COVID shutdowns, to supply chain issues caused by COVID, to natural disasters, and supply chain issues caused […]

Read more

Working With What’s Within Your Control

managing-projects.jpg

Talking with my various contacts (dealers, vendors and whoever), discussions lately always seem to turn to whatever new and unforeseen complications have made life difficult. It’s been a real smorgasbord, from supply chain delays and material shortages to climate disasters and more. And that’s just the last six months. It really does feel like the […]

Read more

ReTales: Thin Client Drama

retail-shopping.jpg

The beginning of the holiday season always makes me think about my time working in the retail side of the business. That’s understandable since I spent so much time there and, like it or not, retail and the holiday season are inextricably linked. I spent a couple of years working for a major department store. […]

Read more