Volume 9, Issue 8 — August 4, 2016
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Determine the Need, First
By Scott Tiner rAVe Columnist
A couple of time I have written on the use of video conferencing in higher ed. At my institution it has grown exponentially. Last year we supported over 200 individual videoconferencing “events.” Many of these were job interviews, done in blocks. So, while I don’t have an exact number, it is likely that we had over 400 web conferences during the past academic year — this having grown from about 20 conferences a year ago.
I bring that growth up because the growth is a major reason we needed to make some changes in how we support these events. When we were doing a few of them we were using Skype. People knew the application, most people had accounts and most importantly, it was free.
Over time, especially in the past two years, things have really changed. Our technicians were running into more and more issues with Skype. They reported these issues to me and as the number of conferences grew, so did the issues. Why did we wait so long to act? Money, of course. It is difficult to move from a product that is free, to a product that costs money. I pushed the team to think about how we could propose a new product and what that product should be. This was assigned to one of the techs on the team and he started to research various products. Cost was an immediate issue. No matter how many conferences we did, I felt that we simply could not get into a high priced service.
The first task of the technician was to clearly identify what the problems with Skype were. A couple things to note about the service. We used a single Bates Skype account. We felt this was easier than expecting each person to have their own. What if they forgot their password? Additionally, people did not want potential applicants having their personal Skype accounts. Based on that he listed the following issues:
- The account was being used in multiple locations around campus. He discovered that the same account being used on multiple computers was messing up the contact list. Contacts added in one location would not show up in another.
- Another issue with contacts is how fast the list grew. It was unmanageable because we would add or delete on one computer, then when we logged into another, they would get re-added.
- A contact list that people could see raised privacy concerns.
- On a few occasions people would use the account in places we did not know about, and we would therefore be using the account in multiple places at a time. This would be a problem when someone called the contact and it rang in a room where a conference was going on.
- Our office ended up having to be at every single conference. We setup the schedule, and got the technology running. This was taking about 10-15 hours per week.
- Skype would be updated on some machines and not others. The people we were conferencing with would have unknown versions of Skype, and unknown platforms they were connecting from. This posed the biggest issue when we would try and do group video conferencing.
- It is just about impossible at this point to understand what Microsoft is doing with Skype.
- The team started to zero in on a product called Zoom. It answered each of our problems.
- Each user in our community would be given their own account. These accounts were tied into our systems via single-sign on. This solved the “forgetting password” problem.
- Additionally, each user having their own account solved all of the contact problems, and the problems of using the account in multiple locations.
- We purchased several “professional” level accounts. This allows one user to schedule a set of meetings, and then pass them on to another user. So, and administrative assistant, using their account, can setup and schedule all the interviews. Then, pass that onto the person’s account that will be in the room. This took our team out of the scheduling process.
- Zoom sends out a single link for all participants. A quick, one-minute download at each conference gives you the latest version of the software.
- Finally, the people at Zoom are very easy to deal with. We asked many questions and changed our mind several times. They happily continued to work with us and answer our questions.
I detail these steps for two reasons. First, other people are likely working through the same issues in their organization. Whether Zoom is the correct product for you or not, you need to step through a very similar process. The second is for the integrators out there who are thinking about how to provide more value to their customers. As an integrator, you also need to step through this process. Determine what your customer is having problems with. Dig deep to really understand all the issues. Then, present a product that solves that particular customer’s problems. Too often, sales people get focused on a particular product or solution. Too often, the presented solution does not actually solve the problems that the customer has. Additionally, the product is probably at a very steep cost that it not necessary. Integrators must remember that a onetime sale gets them nowhere. They are looking to build value, and you do that by solving your customer’s problems. Above, I have detailed steps that you can take to help define those problems clearly, BEFORE presenting a solution. Leave a Comment
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Digital Projection Adds Two New High-Brightness Budget Laser Projectors to E-Vision Series Digital Projection International (DPI) recently launched two new high-lumen, budget-oriented E-Vision laser projectors. Building on the success of the E-Vision Laser 8500, DPI debuted an E-Vision Laser 6500 and 7500. These displays bring a variety of price points, capabilities and installation flexibility to the already recognized E-Vision series.
The E-Vision Laser 6500 is specified at 6,500 lumens, a 5,000:1 contrast ratio and includes a DICOM simulation mode. A key differentiator for the E-Vision Laser 6500 rests in its quiet operation. Inputs include DVI, HDMI and an HDBaseT interface with built-in support for transmission of uncompressed high definition video over standard CAT5e/6 LAN cable. This also allows the projector to be placed up to 100m from the source with a low-cable cost. For ease of use, the E-Vision Laser 6500 also contains built-in compatibility with Crestron RoomView Connected, PJLink – AMX SSDP and LAN.
Built on the same electronics and functionality as the E-Vision Laser 8500, the E-Vision Laser 7500 delivers a wealth of features: incredible brightness at 7,500 lumens, geometry correction and edge blending, Lens Memory presets, and advanced capabilities such as DICOM simulation mode. With features galore and brightness to spare, the E-Vision Laser 7500 thrives in most any commercial application needing a bright, consistent and reliable imaging solution. For applications needing an ultra short throw solution, the E-Vision Laser 7500 can be paired with DPI’s newly launched 0.38:1 Ultra Short Throw (UST) lens. This projector/lens combo is capable of creating an image width between 6.9’ to approximately 24’ and offers ultimate flexibility of projector positioning. Inputs include Displayport, DVI, HDMI and an HDBaseT interface with built-in support for transmission of uncompressed high definition video over standard CAT5e/6 LAN cable. For ease of use, the E-Vision Laser 7500 also contains built-in compatibility with Crestron RoomView Connected, PJLink – AMX SSDP and LAN.
Here are the details. Leave a Comment
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Fusion Modular Series Brings Flexibility to Multi-Display DesignChief has launched a new modular approach to multi-display solutions. The Fusion Modular Series uses common components of Fusion multi-display mounts and a new online configurator to give customers the ability to build and order the parts necessary to meet their exact application requirements.
Customers will be able to buy the pieces of Fusion needed to create multi-display installations to order. The tool will provide the user with the correct length of extrusion as well as the number and type of interface brackets and wall plates. The first phase includes wall- and ceiling-mounted menu boards. Multi-row ceiling mounts will be added later this year.
Features of the new configurator include:
- Supports any menu board configuration
- Allows for non-standard installs, such as multiple display sizes, mixed portrait/landscape and gaps between displays
- Mobile-friendly configurator built directly in to milestone.com and integrated with Chief’s industry-leading
- MountFinder database
- See MSRP pricing and order directly from milestone.com if you have an account
- Configuration URL can be saved for future reference
- Mounting System maintains installation benefits of standard Fusion Menu Boards
- Compatible with a suite of standard Fusion accessories
See the online configurator here.
Gary shot a video of this at InfoComm, which you can see here. Leave a Comment
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WolfVision Updates Cynap, Adds Mirroring Support WolfVision just released a new update to Cynap collaboration solution that adds support for mirroring from Chromecast-capable devices. Cynap already supported Airplay and Miracast functions, as well as open wireless mirroring through their own app — vSolution Cast, allows users to share any and all content from their personal device regardless of the model or manufacturer.
WolfVision says the big advantage to Cynap’s BYOD capabilities is that there is no limit to what users can share and display as it mirrors the entire device screen — not just certain file types, or having to go through a third party app. Moreover, Cynap solves the one-to-one limitation of Miracast by allowing multiple devices to be shared simultaneously and even allows Windows devices without screen-sharing features to be mirrored as well.
Cynap’s features including a built-in media player, integrated web browser, recording, streaming, whiteboarding, WebRTC and a personal lecture capture app for audience members. All the specs are here. Leave a Comment
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New Crestron DigitalMedia Keystone Patch Panel DebutsCrestron announced today it is now shipping its new 24-Port Keystone Patch Panel (DM-RPP-K24), DigitalMedia ULTRA RJ 45 Keystone Jacks (DM-CONN-ULTRA-RECP) and pre-terminated DigitalMedia CAT6A cables in various lengths (DM-CBL-ULTRA-PC).
Now, with color coded (blue for DM) keystone jacks in wall plates in the rooms, and in patch panels in the equipment room, field cables never need to be touched once they’re installed. All the field cabling is installed, crimped to the keystone jacks at each end, labeled, and tested in advance. Then, the AV gear in the rack simply plugs into the appropriate keystone jack in the patch panel using the pre-terminated DM ULTRA patch cables. There’s no huge bundle of cables dropped from the ceiling and every jack is easily identified, so there’s no fumbling through dozens or hundreds of loose wires; and no reaching deep into the AV rack and trying to connect in tight spaces. The rack is clean and easily accessible. The drops in the room are secure and convenient. If hardware needs to change, only the patch cable is unplugged.
No more terminating male connectors in the field, the new pre-terminated RJ45 male patch cables are available in various lengths: 1.5, 3, 5, 7, 10, 15, 20 and 50 feet. DM ULTRA RJ45 keystone female jacks are available in a box of either 20 or 50 – each includes one crimping tool. Terminating field cables using the new tool is extremely easy, and is typically done in less than one minute.
The new Crestron DigitalMedia ULTRA cables, connectors, patch panels and wall plates provide enterprise-grade signal routing and performance that exceed 4K/60 4:4:4 up to 100 meters. All cables are fully shielded and CAT6A compliant. The DM ULTRA keystone jacks can be used with off-the-shelf wall plates, panels, and back boxes.
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Epson Ships Pro L1000-Series Laser-Phosphor Large Venue Projector LineEpson today announced the new Pro L1000-Series of laser large venue projectors are now shipping. The Pro L1000-Series projectors are the first to integrate a laser-light source with an inorganic phosphor wheel and inorganic LCD panels for outstanding image quality, durability and reliability.
The new 3LCD laser projectors come in six models ranging from 6,000 to 12,000 lumens, and offer nine optional lenses, including the world’s first zero-offset ultra short-throw lens. All six projector models come with a standard lens in box. The projectors may be purchased without the standard lens for different throw ratios.
The 3LCD Pro L1000-Series laser-phosphor projectors feature:
- Epson’s proprietary 4K Enhancement technology that accepts the 4K signal and upscales the incoming signal to double the number of pixels on screen.
- Epson combines an inorganic phosphor wheel with inorganic LCD panels for up to 20,000 hours of virtually maintenance free operation, including 24/7 usage.
- Epson’s 4K lineup of 3LCD laser projectors is designed to support 360-degrees installation, edge-blending, stacking, portrait-mode projection, mapping, and a large variety of lens options.
The Pro L1100, Pro L1200, Pro L1300 and Pro L1405 models are currently available. The Pro L1500 and Pro L1505 models will be available in September. Here are the details. Leave a Comment
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7thSense Launches Nano-SDI Media Server 7thSense has expanded its media server portfolio with the addition of the Nano-SDI Media Server — an entry-level media server with uncompressed media playback for fixed installations.
A key feature-set of the new Nano-SDI is that of extensive control capability. A new, simplified web browser-based user interface has been developed specifically for simple playlist configurations while full Delta GUI control is still available for more complex applications. Network-based preview via web browser plus web control over playback, playlist creation and interface customization makes Nano-SDI an option for clients seeking a simplistic performance playback server.
Additionally, Nano-SDI has a broad range of external control options including TCP, UDP, ArtNet, DMS, Touch and RS422 Sony Protocol for compatibility with most installations.
Nano-SDI is available in two configurations: Nano-1-SDI with up to 2K@60p output in both compressed and uncompressed playback formats. Nano-1-SDI-4K is capable of up to 4K@60p SDI uncompressed output with storage and playback upgrade options available. Both configurations are capable of playing uncompressed or codec-based media (including MPEG-2, M2V, MP4 and more) and with comprehensive real-time warp and blend features in-built.
Here are all the specs. Leave a Comment
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Vivitek Adds New ED ProjectorVivitek’s new 1080p resolution DH759USTi and WXGA resolution D756USTi projectors are both integrated with HID driver-free recognition for interactive pen technology. Using ten finger touch capacity via the optional sensor, the projectors can also facilitate touch gesture usage — like pinch and zoom, rotation, click and flicking — thus supporting finger writing for a more natural user experience.
The DH759USTi is a 1920×1080 resolution spec’d at 3,500 ANSI lumens with a high 10,000:1 contrast ratio and is equipped with a lamp life that lasts up to 7,000 hours, while the D756USTi is WXGA resolution (1280×768) with 3,300 ANSI lumens and a 10,000-hour lamp life. Connectivity includes dual HDMI inputs.
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Extron Adds SMP 352 to Series of H.264 Streaming Products Extron has introduced the SMP 352 Dual Recording H.264 Streaming Media Processor, the latest addition to Extron’s SMP 300 Series of H.264 Streaming Media Processors. The SMP 352 is a high performance streaming and recording processor for capturing and distributing AV sources and presentations as live streaming or recorded media. It can create independent recordings from two different sources, and incorporates Extron’s FlexOS, a flexible platform for automating system operation. The SMP 352 accepts HDMI, component, composite and optional 3G-SDI signals and applies two-window processing to selected sources. It can record and stream simultaneously and can stream at two different resolutions and bit rates concurrently using a range of transport protocols and session management options. With no licensing fees and comprehensive control and configuration features, the SMP 352 is a cost-effective, integration-friendly solution for delivering presentations to a larger audience.
SMP 352 processors are ideal for use in virtually any professional environment where AV sources can be streamed live or recorded for future reference, especially when combining multiple AV sources will enhance the message. Streaming and recording AV presentations allows an organization to communicate and train employees and students that cannot be present at an event. Event recording provides everyone with the opportunity to review and gain insight into the live experience. SMP 352 processors can be adapted to many applications, documenting virtually any meeting or conference. They are ideal for use in corporate, education, government, healthcare, courtroom, house of worship and rental and staging applications.
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Canon Unveils New REALiS 4K501ST 4K Projector Canon today unveiled the REALiS 4K501ST LCoS (reflective LCD) 4K resolution projector that includes two HDMI 2.0 inputs with HDCP 2.2 support. Using a native 4K LCoS chip at 4096×2400, the projector si spec’d at 5,000 lumens and is capable of displaying 4K content at 60Hz via a single HDMI cable (4:2:0 chroma sampling, however)
What is interesting about this 4K projector is that it’s using the Digital Cinema Initiative (DCI) standard for 4K cinema (4096×2160), which is denser than the QFHD (3840×2160) resolution that nearly every other 4K projector use using.
The 4K501ST projector comes equipped with a specially designed Canon 4K short focus wide zoom lens and throw ratio of 1.0 – 1.3:1, allowing it to project a 10-foot wide image from an approximate distance of only 10 feet. This projection lens possesses advanced spherical focus capabilities derived from Canon’s L-Series EF camera lenses which is distinguished by a bold red ring around the outer barrel. The lens delivers superb performance due to such sophisticated Canon optical technologies as ultra-low dispersion (UD) glass, aspherical lens elements and super spectra multi lens coatings. The lens also includes a Marginal Focus feature which helps ensure content projected on the peripheral portions of domed surfaces remains in focus.
The Canon REALiS 4K501ST projector also offers six different pre-set image modes, as well as three customizable image modes, to help optimize quality based on content type and projection environment. The projector’s DICOM Simulation Mode can be ideal for displaying monochrome digital X-rays, CAT scans, and MRIs with superb grayscale gradation. This mode, which offers both clear and blue base color temperature presets, simulates the results of devices compliant with the Digital Imaging and Communications in Medicine (DICOM) Part 14 standard.
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Comprehensive Intros CHE-HDBT300U HDBaseT 2.0 4K Extender with USB Comprehensive Connectivity just debuted a 4K-capabale HDBaseT 2.0 Extender with USB convergence and Transmitter and Receiver (CHE-HDBT300U) capable of sending HDMI up to 330 feet using Cat5e/6/7 cable.
The CHE-HDBT300U allows the transmission of HDBaseT (5Play) features that include 4K2K@60Hz (YCbCr 4:2:0) video, audio, control (IR or RS232), Power over Ethernet (PoE) and an Ethernet connection. The Transmitter or Receiver can be powered by the PoE function using one power cable and the Extender set can support the connection of USB host and two USB devices that can control the source from the Sink side. The set is HDCP 2.2 compliant for protected content streaming.
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CAD Audio Debuts StageSelect 1600 Series UHF Wireless CAD Audio has introduced the new StageSelect 1600 Series UHF high performance wireless system. The StageSelect system features frequency agile UHF operation for maximum operating range along with CAD ScanLink technology to precisely scan, select and link to the optimum channel in any RF environment.
The system also includes True Diversity operation to minimize multi-path interference along with CADLock Automatic Tone Encoded Squelch that eliminates unauthorized transmissions in the signal path. Optimized XLR and ¼” TRS outputs on the WX1600 receiver provide greater user flexibility. Audio performance has been optimized with a dynamic range greater than 110dB.
StageSelect includes the WX1600 Handheld System with the acclaimed CADLive D90 capsule and the WX1610 Bodypack System featuring the Equitek E19 Broadcast and Production miniature condenser earworn mic, Cardioid Lav and Guitar Cable.
Handheld and body pack transmitters have soft touch multi-function On-Off/Mute/Low Battery/ScanLink status switches with multi-color LED indicators. High quality alkaline double AA batteries provide more than 15 hours of transmitter battery life.
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Extron Intros 19 New eBUS Button Panels, Including Four New Decora-Style Models Extron has launched 19 new eBUS Button Panels, including the four models for Decora wallplates — the EBP 106P D, EBP 108 D, EBP 110 D, and EBP 111 D. These Decora models are easy-to-use control panels that connect to an IPCP Pro control processor to perform a wide variety of AV system functions such as On/Off, input switching, volume control, and much more. They feature customizable, soft-touch buttons that are backlit for easy operation in low-light environments. Each model features two eBUS ports for easy system expansion. eBUS button panels are linked to the control processor and to each other using a single cable that carries both power and communication. All eBUS Decora-style eBUS button panels include black and white wallplates and mud ring.
Extron’s eBUS technology is based on a unique digital bus architecture that allows for easy control system expansion, greater design options and future upgrades. A single eBUS button panel can be used as the AV control interface for a smaller system or multiple button panels and touchpanels may be combined when a more elaborate control system is required.
eBUS button panels come in industry-standard form factors and multiple units may be linked together by a single cable that carries both power and communication. Since they have the same physical appearance as Extron’s broad range of MediaLink controllers, eBUS button panels can be used alongside them throughout a facility while preserving a consistent look and user experience. Buttons can be easily customized using the online Custom Button Builder application.
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Matrox Monarch LCS Ships Matrox Video has announced that the Matrox Monarch LCS, a two-input lecture capture device, is now shipping.
Priced at just $2,495 US (€2,495, £1,949), the Monarch LCS accepts video from any SDI or HDMI camera and presentation content from computers over HDMI. The inputs can be encoded independently and in sync for use with the latest multi-stream video players. Alternatively, the inputs can be combined prior to encoding in a variety of production layouts, including picture-in-picture and side-by-side, for use with standard video players.
Monarch LCS is a reliable, standalone network appliance that IT administrators will find easy to set up and integrate into video management systems (VMS), such as Opencast and Kaltura, and learning management systems (LMS) such as Moodle. An intuitive web interface lets users define profiles for live streamed and recorded lectures, mixing camera and presentation material from SDI and HDMI sources. Powerful scaling, deinterlacing and noise reduction engines ensure only pristine images are sent from the encoders. For streaming purposes, the encoders use either RTMP or RTSP protocols to deliver live streams to local media servers or cloud-based CDNs. In recording applications, the encoders write MP4 or MOV files directly to network-mapped drives, eliminating the need for post-lecture file transfer, or alternatively to local USB drives or SD cards.
Monarch LCS comes with a comprehensive set of HTTP-based control APIs that let network- or cloud-based video management platform developers and A/V integrators harness the streaming and recording capabilities of Monarch LCS appliances from within their own environments to create customized user experiences. A control module for Crestron room media controllers is also available.
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Extron Thinks Globally with New Flex55 System Featuring Worldwide AV Connectivity Extron’s new Flex55 series of connectivity mounting solutions is globally-focused in that it works to specify in any country in the world! Flex55 consists of modules, mounting frames, and enclosures that work with all standard EU mounting systems. Designed for global-compatibility, Flex55 modular, interchangeable components can be installed almost anywhere, including Europe, Asia, North America and all other world markets. The modules are available for a variety of active and passive functions, including XTP and DTP transmitters and receivers, eBus button panels and other AV connectivity solutions. A broad range of AV products are Flex55 compatible, just look for Flex55 and EU models that feature the Flex55-compatible logo.
The Flex55 Series includes a variety of products to create a custom solution. Flex55 SuperPlates offer HDMI, DisplayPort, VGA, stereo audio and USB connectivity. Flex55 100 Series Power Modules are available with U.S., Europe, multi-region and USB outlets. The Flex55 AC 101 Multi-Region module is compatible with a variety of AC plug types. In addition, the Flex55 USB PowerPlate 102 provides two 5 VDC USB power outlets and up to 2.1 A / 10.5 watts of power for charging iOS devices and Android phones or tablets.
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Go Getter Now Includes AIR Wireless Companion Speaker Anchor Audio has announced the Go Getter AIR wireless companion speaker. Anchor Audio’s Go Getter AIR is battery powered, operates 6-8 hours or more on a single charge, and can be placed 150+ feet from the transmitter. Transmitters come as an optional built-in upgrade to the main sound system. One transmitter can connect to an unlimited number of AIR wireless companion speakers. The AIR wireless technology offers 100 user-selectable channels operating within the 900 MHz frequency, which is one of the few clear channel ranges available and, therefore, limits interference from competing signals. Furthermore, the 900 MHz band offers expanded wireless range for an increased transmission distance. AIR companion speakers can also operate in ‘wired mode,’ which includes simply flipping a switch and plugging in a cable. The Go Getter is a lightweight and easy to transport. Delivering 109 dB of clear sound, it is meant for both music and voice amplification.
Currently, Anchor Audio’s Go Getter Portable Sound System, Liberty Platinum Portable Sound System and MegaVox Pro Portable PA System offer AIR wireless companion speakers.
The AIR companion transmitter also connects with Anchor Audio’s Assistive Listening Devices (ALB-9000), which operate on the same 902-928 MHz, resulting in an immediate ADA-compliant portable sound system. Main-unit systems are available with up to two wireless microphone receivers in addition to the AIR wireless companion transmitter.
The Go Getter AIR wireless companion speaker is priced at $450. Here are the tech specs. Leave a Comment
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For all you REGULAR readers of rAVe ED [Education] out there, hopefully you enjoyed another opinion-packed issue!
For those of you NEW to rAVe, you just read how we are — we are 100 percent opinionated. We not only report the news and new product stories of the ProAV industry, but we stuff the articles full of our opinions. That may include (but is not limited to) whether or not the product is even worth looking at, challenging the manufacturers on their specifications, calling a marketing-spec bluff and suggesting ways integrators market their products better. But, one thing is for sure, we are NOT a trade publication that gets paid for running editorial or product stories. Traditional trade publications get paid to run product stories — that’s why you see what you see in most of the pubs out there. We are different: We run what we want to run and NO ONE is going to pay us to write anything good (or bad).
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Everything we publish is opt-in — we spam NO ONE! rAVe ProAV Edition is our flagship publication with what we believe is a reach of virtually everyone in the ProAV market. rAVe HomeAV Edition is co-published with CEDIA, covering the HomeAV market. We added rAVe Rental [and Staging] in November 2007, rAVe ED [Education] in May 2008 and then rAVe DS [Digital Signage] in January 2009. We added rAVe GHGav [Green, Healthcare & Government AV] in August 2010 and rAVe HOW [House of Worship] in July 2012. You can subscribe to any of those publication or see ALL our archives by going to: https://www.ravepubs.com
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