Have you ever heard of the overconfidence effect? That is, a phenomenon in which people tend to be more confident in their abilities and knowledge than they actually are. Scott Tiner writes about this in his latest column. What does this have to do with AV? Maybe the fact that sometimes people who work in technology assume they know what customers want. Sometimes employers assume they know what employees want. Check out the rest of the article for tips on how to catch yourself before you teeter over the overconfidence ledge.
In a column this time from Bob Snyder, he writes about how a European company called Sessions is working on upgrading video meetings. The idea is to make everything you need accessible from one platform: Google Drive, Miro, etc. Check it out.
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