Volume 7, Issue 6 — July 5, 2016
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You are receiving this June issue the first week of July because of the U.S. 4th of July holiday. We hope all of you had a safe and happy holiday! |
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All Ticked Off
By Joel Rollins rAVe Columnist
Just a couple of days ago, I was working with a colleague in the UK to troubleshoot a conferencing system with a client in a third location. We got together on a call for a few minutes before we dialed the client in order to make sure we were on the same page with regard to the troubleshooting procedure that we wanted to use. My colleague across the pond mentioned that he wanted to get everything that we needed to get done completed that day, so he could “get this client ticked off.” He meant, of course, that he wanted to check the client off on his list. I chuckled and commented that we use the phrase “ticked off” a little differently.
But since I had a while to wait for the client, it got me thinking in a rather whimsical way about the other little misunderstandings, in other words the things that we can do to “tick a client off.”
Not the big things, like the failure of the show or installation, or accidentally backing our van into his/her new Mercedes, but the little things that subtly foul up a client relationship.
I believe it was Jan Carlzon of Scandinavian Air Systems (SAS) who taught us that every interaction with the client, no matter how small, was considered “a moment of truth”. In other words, that every time we interact with the client our relationship with them is made better or worse, strengthened or weakened. Many of these interactions are so small or inconsequential that neither we or the client consciously think about them. They simply add or subtract in subtle ways from the quality of the relationship. Here are a few, in no particular order, because their order of importance will be different for each individual client:
Get their name wrong.
This one has always been a faux pas, and even in these times of Twitter a person’s name remains the one thing that we must get right. Look, my name is Joel Rollins, and unless I decide to become an dark, underground revolutionary figure with a single name (like “Lenin” or “Sting”), it probably always will be. I don’t mind when people spell it wrong in introductory emails, but by the time I am writing checks to them, I really expect my name to be spelled correctly on the bills. And so do my clients. We have a pretty easy-going office, but my staff all know one way to “tick me off” is for me to see correspondence going out with the client’s name spelled wrong.
Fail to deliver.
I can hear people saying it: “No kidding, genius.”
Failure to deliver a project as promised is of course one of the “seven deadly sins.” But you can failed to deliver on little things that are not deadly to the client relationship but are annoyances that add up. For instance, I have a client who has become a good friend, who admitted to me recently that he became annoyed with me at times when I would mention an article or blog that I have read, and tell him that I would forward a link, and forget to do it. These are the kind of things that a client will not call you about, and will not mention. They are simply annoyances.
Ingratitude.
I often say that we become too casual about the business that we are in. We forget, as we do shows and installations every day, that the projects we work on are not every day things for most of the clients that we deal with. In fact, many of them represent risks where they went out on a limb to make a decision to give us the project. Sometimes, when it is all over, and we have worked shoulder to shoulder with the client for a while, we forget to say thank you. And no, the form letter of thanks that is attached to the bill does not suffice. Neither does sending bagels or t-shirts. What the occasion calls for is a simple handshake and a word of thanks. Make sure they get it.
Details, details, details.
All of these things may seem rather petty. That is because they are. But, as humans, we are often guilty of being petty. Each of those things may seem like something that a client should let pass, and they may be.
But now, think about a client relationship where one of your people spells the client’s name wrong, another fails to deliver an email address they promised to forward, and at the end of the project, during the sign-off, one of your people forgets to say thank you. None of these things taken alone will cause the client to complain. But, taken altogether, and repeated, they may cause the client relationship to simply fade away quietly.
Are these things important to you and your organization? That decision, in itself, is a “moment of truth.” Leave a Comment
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InfoComm from Afar
By Leonard Suskin Pixel and Ink-Stained Wretch
And… one more quick one post-InfoComm post.
For the second consecutive year, family obligations kept me away from the big show. Last year it was my lovely bride’s recovery from major back surgery; this year was a more joyous occasion as my son graduated pre-school (and yes, this is important; another tradeshow will always come, but each personal milestone happens but once). That said, it’s ever more possible to see things from afar, especially in an industry with so much focus on remote collaboration. Following are my impressions not only of the show, but of the process of seeing the show.
On What I Got to See
We’ve known for a while that IP video is a big theme, and this started to appear pre-show as QSC, Atlona, Key Digital, Clear One, Biamp and RGB Spectrum all announced some form of video over IP devices. QSC lead the charge with a complete product announcement of its IP PTZ camera and USB bridge a week prior to the show, while competitor Biamp teased its Tesira Lux video over AVB product as “TLUX” in an alternate-reality game. Overall, I prefer the straightforward “this is the upcoming product” type of announcement to a vague teaser campaign, but I recognize that I’m not the sole audience.
Some Words On What I Saw Were I on-site at the show, I’d have been able to pick up some of these devices and see that they were metal boxes (assuming that they weren’t bolted down) and ask questions about them. From afar? I was able to chat on Twitter with Mike Brandes of QSC as well as whoever it is who runs Biamp’s Twitter account. In the discussion of TesiraLux, for example, I learned that the encoders and decoders work as Tesira endpoints only, and only over an AVB network. I learned that the QSC camera generates RTSP and RTP streams in an MJPEG container, which should make it usable with third-party devices.
I also installed Periscope and Snapchat prior to the show; every so often I’d get a cheery whistle from my phone. “rAVePubs is live.” “Michael Shinn is live” and “Biamp is live,” etc, etc. There were periscopes of booth tours. Of interviews. Of the keynote address (on which I commented here). It was in a live stream of a Biamp presentation, for example, that I learned that TLux wouldn’t handle HDCP content until next year — and why. (The reason is that the HDCP 2.2 pro standard is not ratified yet, and that’s the only standard that would allow an arbitrarily large number of displays. It is Biamp’s contention that it’s best to wait for this standard to be ratified to avoid releasing products which do not conform to the current rules. That is not a bad argument.)
Periscope was useful in seeing what was going on as, to an extent, is Snapchat. As so much of what is discussed around a show is ephemera, SC’s format tends to work. The best part, for me, were “stories” — scraps of video or images which can be watched an arbitrary number of times over the course of a day. There were some great ones — including from rAVe — that somewhat captured the scale and energy of the space. I’m still getting the hang of using Snapchat to actually chat; I’d oft read a message without responding to it, close the chat window, then forget what the person said! I’ll perhaps say more about that format in a later post.
On What I Missed
Systems technologies are easy to evaluate through discussion, reading of specs and press announcements, and watching interviews. For display and audio technologies it is less easy to do so. On that note, I feel that I missed something in not getting to see the Sony Canvas display about which everyone was raving, though I did see an excellent interview from rAVe’s own Gary Kayye highlighted by an actual explanation of how the technology works and what makes it so impressive. Still, I’d like to have seen it for myself. That’s something one just can’t get from a spec sheet, webcast or anything else remote.
I also missed a chance to see trends in selection of content, peripherals and how booths were set up. Which product class got the most attention and most booth space? What kinds of applications were manufacturers leaning toward? That’s easier to gauge by walking around. One note I did get (from my good friend Corey Moss) is that Logitech’s PTZ cameras showed up in several booths to showcase collaboration technologies. This says something about their perceived position in the commercial AV space, and is the kind of thing that it’s easiest to notice in person. Of course, the next best thing to being there in person is knowing smart people who are there as well.
Trade Show Fun, Trade Show Silliness
It’s nice being able to engage with or dodge silly tradeshow games as you wish to. On the show floor, I prefer to focus on the actual technology; I find Draper’s “Find the seam in our large format screen” to be a far more interesting booth game to me than Da-Lite’s “challenge Da-Lite Man to a pull-up contest.” Your mileage, of course, may vary. While I miss some of the silliness, I don’t miss the crowds that gather for giveaways, drinks and games.
All that said, next year I do hope to join in the festivities in Orlando. I’m just glad that technology lets us be there even when we can’t.
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Extron Ships SW HD 4K SwitchersThe Extron SW HD 4K are two and four input switchers for HDMI signals. They are designed for video signal switching between multiple HDMI source devices to a single display. The switchers support video signals at resolutions up to 4K, as well as data rates up to 10.2 Gbps, 3D, Lip Sync and HD lossless audio formats. Both models feature EDID Minder, which maintains continuous EDID communication with connected devices and ensures that the HDMI sources power up properly and maintain correct video output. The switchers provide automatic input cable equalization up to 50 feet on Extron HDMI Pro Series cable. The SW HD 4K switchers offer front panel, RS232, IR, contact closure and auto-input switching control options for integration into a wide variety of environments.
The SW HD 4K switchers provide integrator-friendly features, including automatic input cable equalization, automatic color bit depth management, indicators for monitoring and troubleshooting, as well as peripheral device power on each output. Automatic input cable equalization corrects for signal loss due to lengthy input cables, ensuring signal integrity up to 50 feet,when used with Extron HDMI Pro Series cable. The switchers automatically adjust color bit depth based on the display EDID to prevent color compatibility conflicts between source and display. Front panel LED indicators provide immediate visual confirmation of HDCP authentication and signal presence for each input and the output. If HDCP‑encrypted content is transmitted to a non‑compliant display, a full‑screen green signal provides immediate visual confirmation that protected content cannot be viewed on that display.
Here are all the tech specs. Leave a Comment
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Clockaudio to Demo Retractable, Motorized Ceiling Tri Element Hanging Microphone ArrayDesigned for audio or video conferencing, the new Clockaudio CCRM4000-C303 offers a new option when specifying hanging microphones that need to be completely retracted when not in use. The CCRM4000-C303 is optimized for speech intelligibility and features three high quality Cardioid capsules that cover a 360 degree pick up pattern, with each independent capsule being RF immune and capturing approximately 120 degrees.
The CCRM4000-C303W-RF is optimized for speech intelligibility and features the same three high quality Cardioid capsules that cover a 360 degree pick up pattern, with each independent capsule being RF immune and capturing approximately 120 degrees. It is easy to install, and also compatible with all popular DSP units. For applications where table microphones are not an option, the C303W-RF offers a great alternative to bring the microphone capsules closer to the participant, with a minimal foot print in the conference room.
Designed for use in boardrooms, conferencing and a wide variety of applications, the CCRM4000-C303W-RF offers a great alternative to installations where the microphone equipment needs to be able to “disappear” from sight. The retractable unit enables the microphone to completely withdraw back into the ceiling when not in use, leaving the room aesthetically pleasing and ready for other functions.
This product helps clients to keep surfaces free from obstruction, leaves a smaller footprint on the overall design, enables additional flexibility for reconfiguration within the room without sacrificing sound quality and provides an even more streamlined approach to the any room’s audio technology. The unit comes virtually pre-assembled and allows you to bring the microphone closer to the participant, which contributes in getting more direct sound and less of the room.
The CCRM-4000-C303W-RF master units ship complete with a ceiling mounted IR sensor, remote control, C303W-RF Tri-Element Microphone, ceiling bezel with locking ring, 18VDC power supply unit, ceiling tile mounting bracket and safety cable. Slave units are also available.
Detailed specs are here. Leave a Comment
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Nureva Announces the HDL300 Audio Conferencing System Nureva announced the Nureva HDL300 audio conferencing system for small to mid-sized rooms. This integrated wall-mounted microphone and speaker system uses Nureva’s patent-pending audio processing technology to provide remote participants with a natural, near-in-room experience. Nureva’s unique processor is 15 times more powerful than conventional systems, which enables the HDL300 system to simultaneously create and process sound from more than 8,000 virtual microphones. Each virtual microphone picks up sound from a precise location in the room, focusing on the intended voices while retaining the natural ambient sounds. The result is that remote participants feel like they’re in the same location, so they’re more engaged and the overall meeting is more productive.
As you know, conventional audio conferencing systems rely on processing techniques to correct for signal loss due to location of physical microphones, unwanted noises and microphone or beam switching, which can introduce distortions and sound artifacts. The premise of the HDL300 system is to put a virtual microphone as close to the sound source as possible, what we call Microphone Mist technology, so that sound is acquired from the best possible location and does not need conventional clean-up processes. The resulting audio experience comes closer than ever to matching how the brain naturally hears and processes sound when teams are face to face.
The system requires a computer enabled with UC&C, web conferencing or video conferencing software, such as Skype for business, Skype, Cisco WebEx, GoToMeeting or Google Hangouts. When the USB cable is plugged into a computer, the HDL300 system is recognized as a standard USB audio device. No additional drivers need to be installed. The integrated microphone and speaker bar is easily installed on any wall and connected by a single Ethernet cable (for power and communication) to the breakout box. The wall-mounted location minimizes the distractions of table noise and keeps the table clear.
Advanced DSP algorithms place 8,192 virtual microphones in the room to pick up and process audio, creating an immersive, natural audio conferencing experience for participants at remote locations. All of this is enabled by a powerful processor, with 15,000 MIPS compared to 400 to 1,000 MIPS for conventional systems. The technology creates a platform for Nureva, offering a range of future extensions that could include support for larger rooms, audio input and control and integration with the Span system.
The Nureva HDL300 is featured on our InfoComm Top-10 tour and you can get more information on the product here or by watching our rAVe RADIO Videocast of it here. Leave a Comment
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BenQ’s InstaShow is Wireless Presentation System — But Requires BOTH HDMI and USB ConnectionsBenQ America today announced its InstaShow WDC10, a presentation system that wirelessly connects a user’s computer to a central display or projector. With the touch of a button, the meeting collaboration system allows up to eight participants to share their laptop on a connected projector.
The InstaShow WDC10 is compatible with all operating systems and any display with an HDMI port including projectors, flat panels and monitors. Sharing via WLAN standard 802.11ac networks, the WDC10 requires both an HDMI and USB 3.0 connection to the user’s device and the screen.
The InstaShow WDC10 kit consists of two transmitters, which connect via HDMI and USB 3.0 to the participants’ laptop or tablet device, and a receiver that connects via HDMI to the room’s display or projection device. Up to eight transmitters can simultaneously connect wirelessly to the receiver. Featuring latency of less than 0.1 seconds, the InstaShow WDC10 transmits content and audio from a participant’s device to the display.
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Extron Ships XTP II HDMI 2.0/HDCP 2.2 Boards with 18 Gbps Throughput for 4K/60 Video Extron just announced they are shopping their XTP II CP HD 4K PLUS input and output boards that provide local connectivity for HDMI and support for separate analog stereo audio. These boards are HDCP 2.2 compliant and provide the highest level of HDMI 2.0 switching performance in the Pro AV industry. They are fully compatible with all XTP II CrossPoint matrix switchers and can also be used with original XTP CrossPoint models. The 18 Gbps data rate throughput at each port easily accommodates requirements for support of resolutions up to 4K/60 with 4:4:4 chroma sampling. That means they are future-ready whenever the spec for HDMI can accommodate 4:4:4.
The XTP II CP HD 4K PLUS matrix boards are ideal for XTP Systems that require local routing of HDMI 2.0 signals. The XTP II CP 4i HD 4K PLUS input board can accept signals from up to four local HDMI sources, and includes analog stereo inputs to support audio embedding. For further flexibility and streamlined integration, these boards can convert between analog and digital audio formats for independent routing within the system. Additionally, embedded audio signals can be extracted and output from the XTP II CP 4o HD 4K PLUS as analog stereo for simplified connectivity into supporting audio systems.
XTP Systems provide a completely integrated switching and distribution solution for multiple digital and analog formats. They support local connectivity, as well as extended transmission capability to send video, audio, bidirectional RS232 and IR, and Ethernet up to 330 feet (100 meters) over a shielded CATx cable. Even greater distances can be reached over fiber optic cabling with single-mode and multi-mode options. Matrix switcher sizes from 4×4 up to 64×64 provide a wide range of possibilities for new applications and system upgrades to support emerging video standards and formats. XTP II is the only AV technology platform that supports uncompressed 4K video while providing additional bandwidth to accommodate anticipated future video resolutions and formats.
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ClearOne Launches Second Generation of its Groundbreaking Beamforming Microphone Array ClearOne’s second generation Beamforming Microphone Array 2, introduced today, claims to be the industry’s most sophisticated audio beamforming, adaptive steering, acoustic echo cancellation, and noise cancellation technologies.
ClearOne’s original Beamforming Microphone Array was the audiovisual industry’s first professional grade microphone array with beamforming and adaptive acoustic steering. The Beamforming Microphone Array 2 has the following features:
- Enhanced echo canceling for demanding acoustic environments
- Faster convergence and better adaptation to changes in room acoustics, such as ambient noise from chairs moving, doors closing, chatter in the background, or any spikes in sound that alter the path of the audio
- Dramatically better mic pickup, sharpening the capability to detect softer voices
- Natural and clearly intelligible audio, even when two people speak at once
- Zero consumption of analog mic inputs in the CONVERGE Pro 2 DSP mixer
The Beamforming Microphone Array 2 operates on a new peripheral bus architecture that allows it to connect with ClearOne CONVERGE Pro 2 DSP mixers through a single cable that carries power, audio, and control. A common software application does everything, from configuration to management and monitoring of the arrays and mixers. Up to three Beamforming Microphone Array 2 units can be connected per CONVERGE Pro 2, and multiple mixers can interconnect with additional arrays to cover large areas. In this way, a large number of beamforming arrays can be daisy-chained together, and they can work in tandem with other ClearOne peripherals, such as the new DIALOG 20 Wireless Microphone System.
The Beamforming Microphone Array 2 is designed for a wide range of audio environments, including boardrooms, large- and medium-size conference rooms, large lecture halls, courtrooms, and telemedicine facilities. ClearOne’s second-generation Beamforming Microphone Array 2 is unequaled when it comes to delivering natural and superior-quality audio in a way that is transparent to conference participants.
The Beamforming Microphone Array 2 and other new ClearOne innovations will be on display at InfoComm 2016, June 8 to 10, in booth N1837 and it’s here. Leave a Comment
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Vivitek Debuts DU7090Z Laser ProjectorVivitek’s new DU7090Z laser projector is a single-chip DLP (with BrilliantColor) that’s spec’d at 6,000 ANSI lumens and uses a native 1920×1200 WUXGA resolution chip. Aimed at large meeting rooms as well as large-venue laser applications, it’s spec’d to last 20,000 hours and includes five optional lenses, horizontal and vertical lens shift, and a centred lens design which ensures that it is easy to set up and install. It has VGA, HDMI and HDBaseT inputs.
The DU7090Z also has a built-in DICOM Simulation Mode which is designed for viewing grayscale medical images – such as X-rays – for medical training sessions and healthcare seminars.
All the detailed specs on the DU7090Z are here. Leave a Comment
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Visionary Solutions Introduces 4K Over IP Visionary Solutions has introduced a 4K UHD video system that sends signals over standard Gigabit IP networks. Visionary’s new 4000-Series 4K Encoder and Decoder deliver “visually lossless,” ultra-low latency UHD video over Gigabit Ethernet. The E4000 encoder and D4000 Decoder employ the flexibility and scalability of today’s converged IP networks to carry Ultra High Definition content without the constraints and limitations of traditional switch matrix systems. This product was picked for our InfoComm Top-10 Tour.
With Visionary’s PacketTV and PacketAV products, 4K UHD, as well as full 1080p HD and lower resolution content can be deployed to a virtually limitless number of screens over any standard GbE network, even sharing space on existing enterprise networks, using standard network protocols and devices. A single network can carry audio, video, and data. Installation is a breeze, with no need for expensive proprietary components or 10GbE switches. Distributed displays and multi-component video walls are easily configured, and controllers from Crestron, AMX and other third parties are supported.
You an see the 4K over IP line here. Leave a Comment
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BenQ Releases BlueCore DLP Laser ProjectorBenQ America today unveiled an addition to its professional line of BlueCore laser light source projectors. Designed for large-venue professional installations such as entertainment applications, corporate meeting rooms, houses of worship, educational facilities and more, the LU9715 features an high brightness output of 8,000 lumens. Claiming to provide a significantly improved color performance through a dual color wheel system, the projector supports 360-degree and portrait projection and 24/7 operation for expanded installation opportunities.
Featuring a dual-array laser light source, the WUXGA 8,000 ANSI lumen LU9715 spec’d for 20,000 hours of operation at full brightness without lamp replacement. To harness the high output of BlueCore laser light, it employs a dual color wheel that produces flawless RGBY color with enhanced color intensity, balance and fidelity. Based on DLP technology, the LU9715 offers crisp and long-lasting color accuracy that never degrades or fades over time. In addition, the Custom Light Mode consistently blends brightness across multiple projections. The LU9715 offers eight optional lenses that feature all-glass construction quality with throw ratios ranging from TR 0.38 to TR 8.19 for ultra-clear focus that produces brighter images in venues of any size.
BlueCore laser projectors also feature spontaneous response, requiring less than a 30-second wait to turn on or resume from blank function, which achieves true black for zero light intrusion. The BenQ LU9715 BlueCore laser projector ships in late June and here are the specs. Leave a Comment
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ClearOne Adds New Two-Channel Wireless Microphone System ClearOne is introducing the new compact two-channel DIALOG 20 mic system at InfoComm. Using adaptive frequency-hopping spread spectrum technology within the 2.4 GHz unlicensed spectrum, DIALOG 20 has some advantages over fixed frequency transmission. First, DIALOG 20 is resistant to narrowband interference because it switches frequency using a pseudo-random sequence. Second, this sequencing makes the frequency-hopping signals very difficult to intercept. Third, the use of 128 bit AES encryption on each hopped frequency further secures the wireless audio transmission.
The unlicensed spectrum allows DIALOG 20 users to employ the same model with the same frequency plan worldwide, without being concerned about regulatory frequency restrictions or limitations by locale or country. DIALOG 20 comes with four transmitter options: handheld, belt-pack, gooseneck podium, and tabletop version with programmable buttons.
Each of the microphone transmitters has additional options suitable for any application. The podium has six-, 12-, and 18-inch gooseneck options. The handheld offers cardioid, super-cardioid and hyper-cardioid heads. The belt-pack has clip-on and headset versions, while the tabletop boundary transmitter offers omni and cardioid mics.
While the new DIALOG 20 works seamlessly with all commercially available mixers, it boasts additional features when natively interfacing with ClearOne’s new CONVERGE Pro 2 or new Beamforming Microphone Array 2. These features include powering DIALOG 20 receivers from a CONVERGE Pro 2 mixer or Beamforming Microphone Array 2 as well as daisy-chaining up to three DIALOG 20 receivers. When not connected to CONVERGE Pro 2, the wireless receiver can be powered through either the micro USB port or PoE (Power over Ethernet) injector.
The receivers may be mounted on a rack shelf, a wall or ceiling. Equipped with an integrated antenna, DIALOG 20 offers an option to extend the antennae up to 20 feet away. The receivers can be configured and monitored using a Windows software application. ClearOne says a Mac OS version is coming soon.
Here are all the tech specs. Leave a Comment
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Ricoh Upgrades Videoconferencing System Ricoh just announced its Unified Communication System, the P3500M — the size of a laptop, the 3.5-pound device includes an HD camera, microphone and speakers that fit inside a soft-sided carrying case. Boasting the same simple startup as the P3500, the P3500M can be unpacked, plugged in, connected and made entirely ready in about 60 seconds. Additionally, its 2.0 megapixel camera includes a 125-degree wide-angle lens that can easily take in several participants in the room. Mobile workers can stay connected no matter what WebRTC-supportive platforms their collaborators are using.
The RICOH Unified Communication System P3500M can support numerous locations using a variety of collaboration technologies, with the ability to display nine locations simultaneously. The system includes business-class security features, such as encrypted data streams over wireless networks.
The RICOH Unified Communication System P3500M will be available in the summer and list for $2,639 plus subscription fee.
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Bose Introduces ControlCenter Zone Controllers, Serving Bose PowerShare, FreeSpace and ControlSpace Products Bose Professional announces the introduction of its new ControlCenter zone controllers. The ControlCenter series is a set of remote controls for use with Bose FreeSpace amplifiers, PowerShare amplifiers and ControlSpace processors.
The three models are: ControlCenter CC-1, providing volume control; ControlCenter CC-2, offering volume plus A/B source selection; and ControlCenter CC-3, offering volume plus A/B/C/D source selection.
Users will notice an intuitive interface, making it simple to configure all ControlCenter units with FreeSpace, PowerShare or ControlSpace products. Three ControlCenter models are available in either black or white, offering an attractive, modern look. All models fit in 1-gang electrical box sizes in North America, Japan, and Europe, and can be daisy-chained to reduce wiring.
Also being introduced is the Bose ControlCenter CV41 4-to-1 converter, which simplifies wiring when using multiple ControlCenter CC-1 zone controllers with a PS602 or PS604 PowerShare amplifier. The CV41 converter supports up to four CC-1 controllers, allowing each CC-1 to homerun to the amplifier.
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Cambridge Sound Management Has New Active Sound Masking, Paging and Music Solution Cambridge Sound Management announced today a new direct-field sound masking solution that combines high performance sound masking with enhanced paging and music capabilities.
The new Qt Active Emitter brings power to the barely visible emitter, allowing for louder paging and music playback through the award winning sound masking system. Downward facing from the ceiling, the Qt Active Emitter delivers the most uniform and consistent sound masking performance on the market. Paging and music reproduction is clear and therefore highly intelligible due to the direct distribution of sound into the office space.
The Qt Active Emitter also introduces a wider sound masking frequency range and enables audio consultants to customize to their specifications. The Qt Active Emitter works with the current line-up of Qt 300 and Qt 600 control modules, and new firmware allows for precise control as well as web-based management from any device.
The new Qt Active Emitter will be available to order in late Q3 and here are the details. Leave a Comment
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Biamp Systems Adds Networked 4K Video to Tesira Platform, Enters Video Distribution MarketBuilding on the company’s line of digital signal processing (DSP)-based products, Biamp Systems today unveiled TesiraLUX, which introduces low-latency, 4K networked video distribution to the Tesira platform. The solution transports both audio and video signals over a single network through the reliability of AVB/TSN.
The TesiraLUX product line will initially include an AVB video encoder (TesiraLUX IDH-1) and an AVB video decoder (TesiraLUX OH-1). The encoder features one HDMI port, one DisplayPort port, and two mic/line-level analog inputs. The decoder includes one HDMI port and two line-level analog outputs.
TesiraLUX supports the latest advancements in video formats, including 4096×2160 at 60-Hz, high dynamic range (HDR) and the Rec. 2020 color space. It claims to accept video at up to 16-bit color depth with 4:4:4 chroma subsampling, as well as supports 8 channels of embedded PCM audio, which can be broken out to be routed and processed independently. The system also manages EDID automatically between the TesiraLUX device and the input source/output display thanks to scalers in both the encoder and decoder. By utilizing AVB/TSN, TesiraLUX guarantees a total system latency of less than two frames (33 ms at 60 Hz), including scaling, compression, and network transit. AVB/TSN bandwidth reservation capabilities coupled with TesiraLUX’s bandwidth management tools also set up customers to create truly converged networks rather than dedicated AV media distribution network infrastructure.
Multiple software-based options are available for managing bandwidth, including setting maximum resolution, frame rate, and rate of compression. With both a 1-Gb (RJ-45) and a 10-Gb (SFP+) media port available, designers have a wide range of transmission options from which to choose.
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Pointmaker’s New Courtroom Annotation System CR-100 Debuts at InfoCommPointmaker has announced the release of the Pointmaker CR-100 courtroom annotation system, streamlined to meet the requirements specified by courtroom design consultants. The simpler concept also makes the product easier to install and easier for attorneys, judges and witnesses to draw or highlight over details in documents, photos, slides or AV images presented as visual evidence.
Based on a “1-in-1-out” concept (HDMI in/out), installation of the CR-100 is more straight-forward than previous models. In large courtroom installations, the Pointmaker CR-100 can be connected as an input to (and output from) a matrix switcher, allowing annotation over any video looped through the CR-100. Yet, this model can also be easily integrated into small courtroom installations that use only a laptop or document camera.
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Smart Conference Room Technology from IntelIntel claims that new features added to their Unite solution aim to give businesses a cost-effective way to transform existing conference rooms into connected meeting spaces. The combination of select Intel Core vPro processor-powered mini PCs and Intel Unite software now offer video playback and audio support, an improved secure guest access plugin and a native mobile application for the Apple iPad.
The Intel Unite solution already offers peer-to-peer sharing, wireless connectivity to office devices and a rotating pin for enhanced security. Intel now has additional features that help in the logistics of setting up, accessing and running a meeting.
- Video playback with audio support — Collaboration is now easier with the display of video content with accompanying audio on the Intel Unite solution. This feature is available for in-room participants, and now allows for simple sharing of video and audio files.
- Scheduled meetings — Scheduled meetings integrate PIN scheduling allowing you to book a given room with the Intel Unite solution and create a shortcut URL to the meeting invite, providing a convenient way to include meetings with the Intel Unite solution in invites or to forward along to missed attendees who need to join a meeting using the Intel Unite solution. Additional integration with Microsoft Exchange and Outlook will assist in providing greater enhancement and usability with scheduled meetings.
- Meeting lock — Allows a meeting using the Intel Unite solution to be “locked” preventing additional attendees from joining a given session. Presenters receive that additional confidence that sensitive content is not being displayed or viewed by unknown participants
- Intel Unite plug-in for protected guest access — Our guest access plugin is improved. The plugin has been put through stringent security testing and has been extended to rooms with the Intel Unite solution where guests may have a need to present wirelessly without being able to access the corporate network.
- Hardware-enhanced security powered by Intel vPro technology ensures that all data is 256-bit Secure Socket Layers (SSL) encrypted.
- Apple iPad app — The Intel Unite app is now available for the Apple iPad and can now be downloaded from the Apple App Store. This app will allow iPad users to connect to a meeting using the Intel Unite solution and view content being presented and annotated.
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Wohler’s AoIP Module for AMP2-16V Series ShipsWohler Technologies has announced that the new Dante module for the AMP2-16V Series Audio Monitors is now shipping – this is part of a company initiative to bring Wohler’s audio monitoring solutions into the AoIP domain.
First introduced at NAB, the new Dante-capable module adds audio-over-IP monitoring functionality to the AMP2-16V platform. The AMP2-16V Series is a 16-channel, 2-RU A/V workstation with a complete suite of tools for analyzing and managing audio quality, level and loudness, metadata and more. By adding this module, thousands of existing users can begin monitoring audio using the Dante networking protocol without a significant additional investment and without changing their existing workflows or cable installations. A Ravenna-capable module will also be released shortly, adding additional audio-over-IP protocol options for users.
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Extron ShareLink Wireless Collaboration Gateway Now Supports Mirroring for iOS DevicesExtron has added mirroring for iOS devices to the ShareLink 250 Series Wireless Collaboration Gateway. Using this new feature, users can wirelessly display the entire screen of their iPad or iPhone through the wireless collaboration gateway. A firmware update will allow any new or existing ShareLink 250 W, ShareLink 200 or ShareLink 200 N to support iOS mirroring. Connections are made quickly and easily by selecting the ShareLink gateway from the list of AirPlay devices on the user’s iPad or iPhone Control Center using the familiar iOS interface.
ShareLink technology enables simultaneous presentation of content from up to four different personal devices. Designed for professional AV applications, this wireless gateway also includes collaboration and moderator modes, WebShare technology, Power over Ethernet — PoE, and front-mounted antennas. The ShareLink 250 Series consists of the ShareLInk 250 W collaboration gateway with integrated wireless access point — WAP and for applications that do not require a wireless access point, the ShareLink 200 N model is available and uses a facility’s existing wireless network.
The ShareLink Mirroring for iOS Devices firmware update will be available in September 2016 and you can get all the ShareLink details here. Leave a Comment
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Revolabs Conference Phone Fully Interoperable With Chrome Revolabs announced today that its FLX UC 500 USB conference phone is fully integrated and interoperable with Google Chrome devices for meetings, a video conferencing system that lets colleagues connect and collaborate, no matter where they are located. The integrated solution ensures that calling functions such as answer, hang up, volume control, and mute are all synchronized between Chrome OS, Chrome devices for meetings and the FLX UC 500 conference phone.
The FLX UC 500 has four built-in microphones provide 360-degree coverage for full audio capture — no need to huddle next to the microphone pickup or shout to be heard. The FLX UC 500’s full duplex audio support, echo cancellation, and background noise filtering enable the same natural, clear flow of conversation users experience when face-to-face.
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Audio-Technica Expands Dante Product Offerings with Ceiling-Mount Microphone SolutionsAudio-Technica has introducing two new Dante-enabled ceiling-mount microphone solutions: the ATND931 Dante six-inch gooseneck microphone and ATND933 Dante hanging microphone – both available in a number of configurations, including black and white color options and a selection of three polar patterns (cardioid, hypercardioid and MicroLine). All configurations come standard with the new ATND8734 Microphone Ceiling Mount Power Module with Dante Network Output, offering a simple and cost-effective solution for integrating these new microphones with a Dante network without the need for a separate, standalone audio interface.
The ATND931 and ATND933 join the ATND8677 Microphone Desk Stand and ATND971 Network Boundary Microphone, the world’s first wired microphone products to transmit both audio and control data using the Dante network protocol. A simple Ethernet connection allows these microphones (powered by network PoE) to communicate across an existing network of Dante-enabled devices.
The ATND8734 Ceiling-Mount Power Module with Dante Network Output is designed to be permanently installed in a U.S. standard metal 2-gang electrical box, and comes equipped with an 80 Hz low-cut UniSteep filter, selectable for a flat response or low-frequency roll-off, as well as a three-position input gain level selector (+30 dB, +40 dB, and +50 dB) and green/red LEDs. All features may be configured and controlled remotely via third-party software. Audio-Technica has been working closely with industry-leading DSP manufacturers including Biamp, Symetrix and Bose to ensure Dante-compatible logic and remote control software integration for simple, flexible operation without the need for additional cabling.
An RJ45 connector provides plug-and-play access to the Dante audio network over CAT5e (or better) cable. The power module’s circular cover plate, which may be painted with commercially available spray paint.
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Eiki Debuts the EK-500U, EK-501W and EK-502X Projectors, Aimed at Meeting RoomsEiki has announced the EK-500 Series “Conference Room” projectors. The line includes the EK-500U, EK-501W and EK-502X, with all three models featuring inorganic LCD panels.
The $5,595 Eiki EK-500U projector — the flagship of the EK-500 Series — features a spec of 5,100 ANSI lumens brightness with 90 percent uniformity and a 2500:1 contrast ratio. The projector provides native WUXGA resolution and is compatible with inputs up-to UXGA and WUXGA. The system supports both analog and digital video input in all color standards up to 1080p and provides Vertical and Horizontal power lens shift and digital keystone correction. Of particular note, this projector features WUXGA (1900×1200) resolution and a 16:10 aspect ratio.
The $4,295 Eiki EK-501W projector is spec’d at 6,000 ANSI lumens brightness with 80 percent uniformity and a 2500:1 contrast ratio. The projector features native WXGA resolution and is compatible with inputs up-to UXGA and WUXGA. The system supports both analog and digital video input in all color standards up to 1080p and provides Vertical and Horizontal power lens shift and digital corner keystone correction.
Eiki’s $4,195 EK-502X, spec’d at 6,500 ANSI lumens and an 80 percent uniformity spec claims and a 2500:1 contrast ratio. This projector delivers native XGA resolution (1024×768) and is compatible with inputs up to UXGA and WUXGA. Like its siblings, this projector supports both analog and digital video input in all color standards up to 1080p and provides Vertical and Horizontal power lens shift and digital corner keystone correction.
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Crestron HD Scaler and Auto-Switcher Aimed at Huddle Rooms Crestron is now shipping the HD Scaling Presentation Switcher & Extender (HD-MD-400-C-E) aimed at huddle rooms, huddle spaces, and small meeting rooms applications. Integrated with a 4×1 auto-switcher and extender pair, the HD-MD-400-C-E provides signal extension up to 230 feet, a built-in scaler, automatic switching for HD resolutions up to 2K (aka 1080p), display control and Ethernet connectivity.
The transmitter, which can be mounted under a table or inside a podium for easy connection to laptops, mobile devices, and other media sources and includes HDMI, VGA, and analog audio inputs. The receiver, mounted behind the room display or above a projector, includes an additional HDMI input for connection to a Crestron AirMedia presentation gateway, enabling wireless BYOD presentation capability.
Integrators connect the LAN port on the receiver to the Ethernet network for easy setup and configuration via a Web browser. Essential controls and status indicators are also provided on each unit for easy testing and troubleshooting without a computer during installation.
With its built-in Ethernet connectivity, the HD-MD-400-C-E can be connected to the new AVF Hub, which facilitates communication between Crestron Fusion Cloud enterprise management service and up to 15 rooms, without a control system or programming. This enables technology managers to easily deploy, manage, and support simple room systems over the network without a control system, and at an amazingly low cost per room. Multiple AVF Hubs can be deployed throughout the enterprise.
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WolfVision Adds Support for Chromecast Screen Mirroring to Cynap WolfVision today announced the immediate worldwide release of new firmware version v1.06 for its vSolution Cynap collaboration system. In addition to the existing screen mirroring support for AirPlay, and Miracast, the new update now adds support for Chromecast screen mirroring, enabling wireless screen mirroring for up to four Android/Chrome OS devices at the same time. Cynap is currently the only collaboration system that offers the possibility for comprehensive wireless, app-free, dongle-free screen mirroring for all iOS, Android, Windows and Mac devices.
In addition to the introduction of Chromecast mirroring, the new firmware version also adds WebRTC webconferencing capability, and a dual screen mode to Cynap. In network environments where the Bonjour service (device discovery protocol) is disabled, it is now possible for iOS devices to search for Cynap manually, before connecting in the usual way via AirPlay.
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Epson Now Shipping Pro G7000-Series Large Venue ProjectorsEpson today announced the new Epson Pro G7000-Series large venue projectors are now shipping. The new Pro G7000-Series features 8,000 lumens of color brightness and 8,000 lumens of white brightness and is the world’s first zero-offset ultra short-throw lens with 0.35 throw ratio. Perfect for digital signage applications as well as large venues like auditoriums, lecture halls and board rooms, the complete line of Pro G7000-Series projectors includes Pro G7905U, Pro G7500U, Pro G7400U, Pro G7200W, Pro G7000W, Pro G7805 and Pro G7100 models.
Other features include:
- Ten Optional Interchangeable Lenses: Increased installation flexibility allows users to choose the motorized lens most suited for their environment; variety of ranges include an ultra short-throw, two short-throw, one wide-throw, four middle-throw and one long-throw. A quick-release lever enables fast, easy lens exchange.
- Versatile Connectivity: Supports the full range of inputs, including HDBaseT, SDI, HDMI, DVI-D, VGA and 5-BNC, for easy integration with any system.
- Ready for Integration: Supports Crestron, AMX, Extron, and Control4 protocols for easy and simple integration into existing systems. Select models also support Art-Net by DMX for lighting control for staging applications.
- Emulation: Emulates the control codes of other major projector brands for easy upgrade to Epson projectors without the need to reprogram existing control systems.
- 4K Enhancement Technology: A revolutionary technology that accepts 4K signal and improves 1080p experience for movies4. Available on select models.
- Dynamic Projection Capabilities: Advanced built-in edge blending, image warping and curved-surface correction technologies allow for a variety of applications.
- Collaboration Features: With Split Screen function5, two different sources can be projected side-by-side, and free Epson Moderator software allows up to 50 Windows, Mac, iOS or Android devices to be connected over the network with up to four of them displayed on the screen simultaneously.
- Professional Installation Features: Full 360-degree installation flexibility, including Portrait Mode, allow for a wide range of applications, including simulators, mapping, digital signage and command centers.
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Audio-Technica Offers New ES931 Six-Inch Condenser Gooseneck MicrophoneAudio-Technica has introduced its new ES931 Six-Inch Condenser Gooseneck Microphone, available in multiple configurations to meet the varied needs of system integrators and their end users.
Broadly, there are three classifications under the ES931 umbrella: the ES931PM gooseneck microphone with standard AT8534 wall/ceiling plate power module; ATND931 Dante model with ATND8734 Dante wall/ceiling plate power module; and ES931/MIC basic model (microphone only). Each of these iterations is available in one of three distinct polar patterns (cardioid, hypercardioid and MicroLine), with two color options (black and white), for a total of 18 different product models. The AT8534 wall/ceiling plate power module allows the ES931PM to be installed in a standard, single-gang electrical box. The ATND8734 wall/ceiling plate power module with Dante network output permits installation of the ATND931 in a standard, two-gang electrical box with direct connection to the Ethernet network via a CAT5e or better PoE cable. Intended for boardrooms, educational and government settings, teleconferencing, houses of worship and other installed applications, each ES931 iteration provides consistent sound quality in multi-microphone installations with other Audio-Technica ES microphones.
The ES931 offers superior off-axis rejection for maximum gain before feedback. Audio-Technica’s UniGuard RFI-shielding technology enables outstanding rejection of radio frequency interference (RFI) while the UniSteep 80 Hz low-cut filter provides a steep low-frequency attenuation to minimize pickup of undesired ambient noise. The six-inch gooseneck presents a low profile design with a low-reflectance black or white finish for minimum visibility. The rugged small gooseneck retains virtually no “memory,” permitting quick and easy adjustment into the desired shape and position.
All configurations of the Audio-Technica ES931 six-inch gooseneck microphones are currently available. For more information, go here. Leave a Comment
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Extron Ships Small Two Channel Amplifier for High Impedance Systems Extron is shipping the Extron XTRA Series XPA 1002-70V, a half rack 1U, convection cooled power amplifier delivering two channels of 100 watts rms for 70 volt distributed speakers. This professional grade amplifier features a 100 dB signal-to-noise ratio and 0.1 percent THD+N specifications. The XPA 1002-70V is an ENERGY STAR qualified amplifier with an Extron exclusive, highly efficient, advanced Class D amplifier design. It also features patented CDRS – Class D Ripple Suppression technology that provides a smooth, clean audio waveform and an improvement in signal fidelity over conventional Class D amplifiers. The XPA 1002-70V is housed in a half rack width metal enclosure, conserving rack space and weighing only 2.5 lbs (1.1 kg). The Extron exclusive, high efficiency design generates very little heat and allows the amplifier to be convection cooled.
The XPA 1002-70V ENERGY STAR qualified amplifier is an energy efficient product that conserves energy and reduces costs. It includes an auto power-down feature that automatically places the amplifier into standby after a period of inactivity, and consumes just 10 watts when idle and less than 1 watt in standby mode. The amplifier also has an ultra low inrush current draw to prevent power circuit overload that occurs when multiple amplifiers are switched on simultaneously. This feature eliminates the need for power sequencing in systems with multiple amplifiers in large centralized equipment racks, and prevents other equipment from experiencing power interruption from associated power surges. The XPA 1002-70V is housed in a compact 1U, half rack width enclosure and is UL 2043 plenum rated when used with the optional Flexible Conduit Adapter Kit. This allows for a concealed installation above a drop ceiling to prevent theft while providing convenient placement of AV equipment.
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For all you REGULAR readers of rAVe ProAV Edition out there, hopefully you enjoyed another opinion-packed issue!
For those of you NEW to rAVe, you just read how we are — we are 100 percent opinionated. We not only report the news and new product stories of the ProAV industry, but we stuff the articles full of our opinions. That may include (but is not limited to) whether or not the product is even worth looking at, challenging the manufacturers on their specifications, calling a marketing-spec bluff and suggesting ways integrators market their products better. But, one thing is for sure, we are NOT a trade publication that gets paid for running editorial or product stories. Traditional trade publications get paid to run product stories — that’s why you see what you see in most of the pubs out there. We are different: we run what we want to run and NO ONE is going to pay us to write anything good (or bad).
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A little about me: I graduated from Journalism School at the University of North Carolina at Chapel Hill (where I am adjunct faculty). I’ve been in the AV-industry since 1987 where I started with Extron and eventually moved to AMX. So, I guess I am an industry veteran (although I don’t think I am that old). I have been an opinionated columnist for a number of industry publications and in the late 1990s I started the widely read KNews eNewsletter (the first in the AV market) and also created the model for and was co-founder of AV Avenue, which is now known as InfoComm IQ. rAVe [Publications] has been around since 2003, when we launched our original newsletter, rAVe ProAV Edition.
Everything we publish is Opt-in — we spam NO ONE! rAVe ProAV Edition is our flagship ePublication with what we believe is a reach of virtually everyone in the ProAV market. rAVe HomeAV Edition, co-published with CEDIA and launched in February 2004, is, by far, the largest ePub in the HomeAV market. We added rAVe Rental [and Staging] in November 2007, rAVe ED [Education] in May 2008 and then rAVe DS [Digital Signage] in January 2009. We added rAVe GHGav [Green, Healthcare & Government AV] in August 2010 and rAVe HOW [House of Worship] in July 2012. You can subscribe to any of those publication or see ALL our archives by going to: https://www.ravepubs.com
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