Latest headlines: Lee Distad on dedicated service teams, Alexis La Broi on young people in AV and news from Extron, Draper and more.
September 29, 2021 | Volume: 18 | Issue: 18
Hello and happy Wednesday, #Hometweeps! I hope you’re having a great week! My favorite news piece this time is about Nortek Controls’ new Speakercraft loudspeakers that look like rocks and planters. I find them to be so neat and useful in the home environment!
Anyways, our first column today is a piece by Lee Distad discussing when it’s time to create a dedicated tech team to handle service calls. If your AV company is growing, you’re sure to have an influx in service calls and needed repairs. So when is it time to decide to have dedicated service technicians, and how do you know when your resources have been stretched too far? Don’t miss “A Little Service Over Here!” to get some answers.
Another column for your reading pleasure looks at how we can collectively get young people interested in the AV world. Do you remember how you got your start or introduction to AV? Alexis La Broi highlights some ideas we can use to bring the next generation of audiovisual pros into our industry. These include creating internships, apprenticeships and training programs that are friendly, interesting and welcoming! Learn how you can create opportunities for young people to enter the AV industry in this column.
Well, I think that’s it for now! Don’t miss other product news and announcements from Draper, Extron, Barco and others. I hope you have a great rest of your week, and I’ll see you next time! Bye!
With all that said, the question remains: when does it make sense to maintain dedicated service techs? And while there’s no one-size-fits-all solution, as a general manager, you’ll probably recognize when the time is right.
All that said, paid internships are vitally important for young people to help them find the paths that they’d like to pursue in life. How can we in the audiovisual industry create opportunities for young people to find their way to us?