Latest headlines: Lee Distad on things that come up a lot in relationships with dealer clients, plus news from Extron, SnapAV and more
May 26, 2021 | Volume: 18 | Issue: 10
LAVNCH WEEK 4.0 is in full swing here at THE rAVe Agency! Have you been tuning into the live show each day? Not to worry, you can log in and view our archives from UCC Day and DS Day here. “This is HomeAV,” you say. “Why would I watch those?” There has been quite a bit of discussion lately about how different industry verticals are meshing in the past year, and thanks to COVID-19, UCC and HomeAV are two that have met in the middle time and time again. Just take the recent partnership between the IMCCA and CEDIA as proof.
In “Things That Come Up A Lot,” Lee Distad discusses common themes in the business side of AV: Standardization of your processes, inventory reports, contracts and operation models. Perhaps Lee’s advice on how to manage these things will benefit you, or at least your clients!
“Where Customers Fall Down” was featured in DS Day of LAVNCH WEEK today! Tony Sporado and Kate Couch’s article highlight familiar areas where customers (and professionals) fall short. My favorite quote from this blog says, “In all my years in AV, I have seen a higher success rate when investing in people and not worrying as much about money.”
In other news, don’t miss CEDIA’s partnership with The PowerHouse Alliance, new SnapAV architectural speakers and Almo Corporation celebrating 75 years of service. Find other industry and product news below as well. Happy LAVNCH WEEK 4.0!
In talking with dealer clients about their challenges, the same topics come up frequently. The good thing about this is solutions that help one dealer usually help others who’re facing the same things. The solution may need to be tailored to some degree, but what works, works.
Over the past 20 years, I’ve done many audiovisual jobs. But for as many jobs as I’ve done, I’ve also calculated twice as many bids. As someone who works in delivering a service, you notice a pattern when giving a bid. You will find that when you go out and assess what clients need, finding the right services for a fair price may never be enough. Oftentimes, no matter how much you try to give someone a deal, they will not think it is cheap enough.