9 November 2017, Moscow — Teleview for Refugees, a new telehealth video conferencing system based on TrueConf Server, received DGT-Award by German Telemedicine Association.

The solution was created by ZTM Bad Kissingen to provide emergency assistance to the refugee families in Germany.

ZTM Bad Kissingen is one of the leading telemedicine centers in Germany. In the face of large migration and refugee flows, the company aims at solving numerous healthcare problems, including constantly growing number of patients, a strong need for skilled labour and specialized equipment.

ZTM Bad Kissingen required a system that would allow to set up video communication between Rhön Klinikum and refugee first-accommodation center. Additionally, it was essential to provide necessary conditions for preliminary remote examination and issuing medical certification documents.

To find the right video conferencing system, ZTM Bad Kissingen tested more than 20 solutions of different video conferencing vendors.  According to Waldemar Pautow, ZTM project manager, only TrueConf solution managed to provide full-fledged communication system suitable for remote diagnostics.

“TrueConf is easy to use and the quality is very good. In Germany there are high data safety requirements and there are only a few conference solutions left, while TrueConf delivered very good and flexible options”, – Waldemar Pautow says.

As a part of telehealth video conferencing system deployment, refugee center was equipped with mobile video conferencing unit, which consists of a flat screen TV and a mini PC with installed TrueConf for Windows application. At the arranged time, volunteers working in refugee accommodation centers help the patient connect with a remote doctor and follow doctor’s commands during the medical check-ups. Remote doctors based in Rhön Klinikum use TrueConf software for running video sessions with their patients.

TeleView for Refugees received German Telemedicine Award by German Telemedicine Association. This prize is awarded for outstanding contribution to the healthcare industry.