Are You Really Listening to Your Clients?

Are You Really Listening to Your Clients?

DILBERT © Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION. All rights reserved. The wild, wonderfully sarcastic and incisive mind of Scott Adams …

Shut Up and Listen!

Shut Up and Listen!

Author and educator Stephen R. Covey, probably most well-known for his book “The 7 Habits of Highly Effective People,” often said in his …

Asking the Right Questions

Asking the Right Questions

I’m an extrovert. Most people assume this means I love to talk all the time, I’m energized by social situations, I like to solve problems by discussing …