Ever since their businesses emerged from the challenges COVID inflicted on them, one common challenge that all of my dealer partners still face is staffing issues. Almost everyone I know is still running their company short-handed, while actively searching for qualified people. At the same time, many of them have complained that the available talent […]

I recently had a position open on my team, and decided that we were going to make recruiting a diverse talent pool a priority. As many have discussed over the years, IT tends to be a very homogenous area (high percentage of white men). This homogeneity leads to groupthink, customers not feeling like they are […]

Technology is an ever-changing environment, and the world of AV technology is no different. Change allows technology industries to thrive, given that the people working in the industry see it for the opportunity it represents and embrace their new futures to pursue it. Many times embracing change means that it’s time to retool our businesses and part […]

I’ll never forget standing behind the best salesperson in the online sales department as he watched the timer tick down from three minutes on his monitor during a phone call with a prospect. The VP of sales at a large systems integration firm had stopped my tour of the firm’s headquarters within the sea of […]

I started my career in the IT field. It was not until fifteen years ago, into my third job before I even realize there was an AV field. Since that time, I have been proud to call myself an AV guy. The biggest reason I consider being an AV Guy a compliment is that AV […]

Hiring is tough. And like a lot of tough tasks, no one really likes to do it. I have a suspicion that the reason human resources departments exist at all is because managers hate hiring, and some manager somewhere hated hiring so much that he delegated someone else to do it all. But I digress. […]

I was reading another post by fellow BloqSquad member Robin Raulf-Sager about the advantages that Video Telconferencing (VTC) may provide during the interview process (if you missed it, click here). I started to leave a comment that was way too long so I stopped and considered writing this blog. In an effort not to be […]