Microsoft Fixes Surface Hub and Sets New Bar with the New Surface Hub 2 Collaboration Board

Taking a page from the Samsung playbook, Microsoft’s new Surface Hub 2 is thinner, lighter and now being primarily promoted to be used like a digital flip-chart — in addition to being marketed as a “traditional” Collaboration Board for Huddle Spaces and meeting rooms.

Microsoft says the Surface Hub 2 was designed from the ground up to be used as a “team” system — to get people out of their seats, to connect and ideate, regardless of location. The new Surface Hub 2 is thinner, more agile and FINALLY more affordable. The 4K resolution 50.5” multi-touch display creates a digital canvas that’s integrated with Microsoft Teams, Microsoft Whiteboard, Office 365, Windows 10 and the cloud. The 4K cameras actually automatically rotate with the display (when you switch from landscape to portrait — and back), it has integrated speakers and a far-field mic array and multiple Surface Hub 2’s can be virtually-connected by placing more next to each other – sort of like “stretching” or extending the Microsoft Windows 10 desktop screen.

Watch this to understand what I’m explaining and how it works:

Surface Hub 2 scales by allowing you to tile up to four screens together in portrait or landscape and dynamic rotation means you can switch it at will base don what you’re using the room for. It is also significantly easier to move around your workspaces than its predecessor thanks to a Microsoft partnership with Steelcase who created a system of rolling stands and mounts to help Surface Hub 2 customers be mobile.

Here are all the details on the new Surface Hub 2.

Gary Kayye

About Gary Kayye

Gary Kayye, founder of rAVe Publications, is one of the most prominent personalities in the audiovisual industry. He has been a contributor to WIRED magazine and a technical advisor and columnist for Sound & Communications magazine as well as an opinionated columnist for rAVe [Publications] since 2003. In addition to his writing and market analysis, Gary has been a product, marketing and business operations consultant to dozens of AV companies in the U.S. and overseas. Clients have included companies such as Sony, Sharp, Epson, Lutron, InFocus, Sanyo, Mitsubishi, NEC and Philips.   Gary, who has been involved with the audiovisual market for over 20 years, was the recipient of the InfoComm 2003 Educator of the Year Award and the 2007 NSCA Instructor of the Year Award. Over the years, he has donated much of his time as an active volunteer in the AV industry’s trade association and served as chairman of InfoComm’s Professional Education & Training Committee (PETC), chairman of the ICIA Design School Committee and chairman of InfoComm’s Installation School Committee. In addition, he has served on the InfoComm board of governors. He also helped grow the InfoComm Projection Shoot-Out as the premiere AV industry trade show special event serving on the committee from 1991 through 1997, and was instrumental in launching the Shoot-Out in the European market at the Photokina Expo in 1994 and 1996 as well as the Asian market at the 1995 and 1997 INFOCOMM Asia shows.   Prior to founding his own company, Gary was vice president of sales and marketing for AMX Corporation (, a manufacturer specializing in professional AV and residential AV control systems. Prior to AMX, Gary spent nine years at Extron Electronics (, rising to the position of vice president of sales and marketing. Gary earned his bachelor’s degree in journalism in 1987 from the University of North Carolina and is currently Adjunct Faculty at UNC in the School of Journalism teaching a class on how future technologies will affect the future of advertising, PR and marketing.   He is also the founder of Swim for Smiles, a non-profit that raises money for the N.C. Children’s Hospital through swimming and other fitness-related events for kids. You can contact him at

  • Ok so here are my thoughts, anyone that has spent any amount of time with me or just listening to me the last 2 years, knows that I do not like the Hub 1 (sounds like a spaceship or satellite) as I’ll call it now.

    I had the unfortunate pleasure of deploying quite a number of these units in the last 2 years over various regions, SF, NY and Geneva. We as an organization were not an O365 organization. Therefore a lot of the uses for the Hub 1 they weren’t able to take advantage of. First off, they couldn’t save work locally, huge downfall, especially in the rooms where there was going to be just 1 repeat user, marketing, that was the CMOs room only; but she couldn’t save anything.

    It used a customized version of Windows 10, that didn’t allow to download anything other than what was in the Windows store. And yes, you always want to download something other than what is in the Windows store. What happens if you are not a S4B user, or Teams as it’s known now. What happens if you want to download a different software, you’re locked in.

    So although Hub 2 looks monumentally, galactically better than the Hub 1 and takes up infinitely less space than its predecessor; does it work better? Has it addressed all the little nuances that were present with it? And that was just the tip of the proverbial iceberg. I’m just not going to go all into now. So I’m not sure if I would say it is fixed, but merely looks better. I’ve mentioned this before a pig in a tuxedo is still a pig, albeit a well dressed one. I’ll reserve my judgement of the Hub 2 until it’s been field tested by trusted colleagues, but until then I will continue to recommend other services.

    My apologies for how passionately I’m not a fan of the Surface Hub.

    It does look nice though!

    • Stan Krycki

      Spot on Gabe!