The Hard Truth about Soft Serve (Ices)

The Hard Truth about Soft Serve (Ices)

Unless you’ve been in a hole the last few years, you most likely have noticed the increasing conversation in AV about software, managed services, and IP …

Techlash vs Technological Advancements

Techlash vs Technological Advancements

Recently, a friend came to visit and left “The Economist” magazine on my table.  He said he tried to give it to his sons. But as I opened them up, the …

Welcome to the Glass Age!

Welcome to the Glass Age!

In 2010, my dad bought each of my sons an iPad. This was also the same year the iPad first generation was shipping (my dad was always on top of the latest tech …

Amazon vs. Google Part 2

Amazon vs. Google Part 2

Smart homes and smart buildings aren’t for the ultra-rich… anymore. We’ve come to a time in our existence where our technological …

The Science of Why

The Science of Why

One of the most shared business leadership talks is Start With Why by Simon Sinek. It emphasizes the importance of purpose in a business and leadership’s …

AV and Speech Technology

AV and Speech Technology

This past January, Las Vegas hosted the Consumer Electronics Show where Speech Technology was the bright shining star and a definite win in the consumer …

Focusing on Vision

Focusing on Vision

In AV, we are sometimes very product-focused. Manufacturers build best in class products and then engage a dealer channel to make sure those products have a …

How Plugged In Are You Really?

How Plugged In Are You Really?

In a recent editorial, talking about the importance of vendor reps making face-to-face contact with their dealer base, I mentioned shop-talk as one reason why: …

On Delightful User Experiences

On Delightful User Experiences

Some categorize the quality of a user experience as a hierarchy, like this one: An accessible user interface does its job. You can access and interact with the …

Lost in Virtual Space

Lost in Virtual Space

Last month, we talked about AVaaS, (Audio Visual as a Service) and how it relates to the future of the rental and staging segment of our industry. My basic …

If It’s Too Loud, It’s Too Loud!

If It’s Too Loud, It’s Too Loud!

Some four decades ago, loudspeaker technology and the ability to generate sound pressure levels (SPL) above the recognized threshold of human hearing damage …

Toys R’ Us and Missed Opportunity

Toys R’ Us and Missed Opportunity

Just in case you were hiding under a rock this month, the big news in the business world was that Toys “R” Us will close or sell all of its 735 …

Handling Legacy Systems

Handling Legacy Systems

Previously, I had written an editorial that addressed deciding what to do with long-term clients in the context of applying the analogy of legacy systems to …

Amazon VS. Google Part 1

Amazon VS. Google Part 1

Is anyone really surprised that Amazon bought Ring Labs? It doesn’t seem like that big of a shock, or shocking at all for that matter. Since they …

Designing for Access

Designing for Access

I recently had the privilege of working with a client who has very real and very serious vision problems. I say it was a privilege because every time I work …

Placemaking

Placemaking

I was recently in Jacksonville for our annual sales meeting. One of the highlights of that meeting was when our guest presenter, Amahl Hazelton, director of …

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