Strange ReTales: Rude, Unhappy People

Strange ReTales: Rude, Unhappy People

Previously I’d been reminiscing about the various people who walked through the doors of the stereo shops I worked at, from Tire Kickers to the Whales. Of …

Apologies and Responsibility

Apologies and Responsibility

When faced with a challenging situation there are two actions that can be taken which can go a long way towards defusing the situation and moving towards a …

Conference Room Greatness

Conference Room Greatness

I just love conference rooms. These rooms have such power in them and strengthen the attendees with a sense that “I am safe to share my ideas in private, …

Updated: Is ZOOM Your Next Competitor?

Updated: Is ZOOM Your Next Competitor?

Update: I spoke to ZOOM CEO Eric Yuan this morning. He told me that it’s correct that they do try to establish relationships directly with the clients. …

Overworked Integration Teams

Overworked Integration Teams

By Bob Romano CRO, BBH Solutions, Inc. Recently a story in rAVe AV News titled “Corporate Culture and the AVL Industry” by Anthony Coppedge caught my …

AV as a Service?

AV as a Service?

If you have gone to any AV leadership event over the last several years, ranging from the Commercial Integrator Summit to InfoComm’s AVEC to …

Is VRTC the Next Big Thing?

Is VRTC the Next Big Thing?

There has been a lot of discussion lately about the use of Virtual Realty (VR) technology. One of the applications being touted as ripe for VR is virtual …

The Quest for the Holy UX

The Quest for the Holy UX

I’ve been around AV for the last 15 years and have worked for residential and commercial integrators as well as AV manufacturers.  There has been a lot …

Making the Four Tendencies Work for You

Making the Four Tendencies Work for You

Last year at InfoComm, a friend from the industry who follows me on various social media platforms came up to me and said something like this, “I hate …

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