Three AV Companies to Watch in 2019

Three AV Companies to Watch in 2019

I have tried to avoid writing one of these blogs. I resisted the temptation to wrap up my top moments of 2018.  I stayed clear of making tech predictions for …

Let’s Talk About Specs

Let’s Talk About Specs

The scene: Project manager training, major integration firm. Dramatis Persona: A project manager, new to the wonderful world of commercial AV A veteran of the …

New Year, New Format

New Year, New Format

For 2019 I thought I’d flip the script on my Selling AV podcast by introducing a new format. In 2019, I’ll be crowdsourcing your AV sales questions …

Making CRM Work For You

Making CRM Work For You

One buzzword/acronym that gets thrown around a lot is CRM, short for customer relationship management. It can be a large, unwieldy concept and what CRM looks …

Winding It Up

Winding It Up

Well, here we are again. The holidays are upon us, so it is time to pour a glass of, well, whatever a sales rep sent me for the holidays and summon my internal …

Three Myths About Videoconferencing

Three Myths About Videoconferencing

I was fortunate enough to cross paths with the senior editor of a well-respected technology magazine while I was over in London last week.  It was a …

Is Your Training a Birdie or a Bogey?

Is Your Training a Birdie or a Bogey?

By Donald Guzauckas, Jr. Vice President, HB Live, Inc. I recently had the opportunity to enjoy a round of golf with some colleagues at a course that featured …

A Move Away From AV?

A Move Away From AV?

Throughout my entire career, I have been an advocate of using technology to help educate. When I was in college, training to be a teacher, I began thinking …

Situational Awareness

Situational Awareness

Have you noticed the dramatic rise over the last two-plus years in corporate AV/IT client demand for collaborative technology, huddle spaces and similar …

Oculus Connect 5 – The Experience

Oculus Connect 5 – The Experience

Last month, we discussed the Oculus Connect Developers Convention, a meeting I had recently attended in virtual reality. This month, I thought we would address …

Is the AV Industry Getting Soft?

Is the AV Industry Getting Soft?

Technology is an ever-changing environment, and the world of AV technology is no different. Change allows technology industries to thrive, given that the …

Selling Maintenance Services

Selling Maintenance Services

One of the joys of the AV business is that as networked-capability increases the performance potential of integrated AV, it also increases the complexity, …

Integrators or VARs?

Integrators or VARs?

Over the past several years my job has evolved more and more into the IT world. This has given me an interesting opportunity to see how vendors act differently …

Wellness Checks

Wellness Checks

The connected era we live in is pretty amazing. A huge proportion of my job can be done by phone, text, and email. But there’s still replacement for meeting …

Murphy Was an Optimist

Murphy Was an Optimist

The most often ignored or forgotten problem in AV/IT systems can be summed up in this quote from Benjamin Franklin: “By failing to prepare you are …

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