Scott Tiner

Scott Tiner

A trained educator, graduating from the Boston University School of Education, Scott is interested in the integration of technology and education. He works at Bates College managing the Client Services portions of Information Technology. Scott directs the Service Desk, which is responsible for the support of all classrooms and computers on campus. He also oversees the campus training programs and specifies and purchases computing equipment for the campus. He stays very active in the AV and IT fields, having presented at both regional, national and international conferences. Scott writes columns and blogs regularly for rAVe [Publications]. In order to continue to develop and strengthen his leadership and management skills Scott has attended the Management Institute and the Leading Change Institute, sponsored by EduCause. He earned his MBA form the Peter T. Paul College of Business and Economics, at the University of New Hampshire. During his time in graduate school Scott developed an interest and expertise in leadership and team building. As an experienced speaker and writer, Scott is always looking for new experiences to share, learn and grow. Scott can be contacted via LinkedIn, on Twitter at http://www.twitter.com/stiner or via email at stiner08@gmail.com

The Saga

The Saga

In early November, I had the opportunity to attend CCUMC in San Antonio. The city was amazing, the food was delicious and the conference was great. To read …

CCUMC 2016: Were You there?

CCUMC 2016: Were You there?

At the beginning of November, I attended the CCUMC conference in San Antonio, Tex. For those of you who don’t know what CCUMC is, you should check out the …

The BIG Samsung Acquisition

The BIG Samsung Acquisition

Monday morning we woke up to some major news in the AV industry. Samsung had purchased Harman. When I say we, I mean us AV PEOPLE. To the rest of the world, …

Political Advertisements of the Future?

Political Advertisements of the Future?

I am writing this article on the afternoon of Halloween. I spent the day running errands the get ready for the long winter that is ahead of us here in the …

Security Wake Up Call

Security Wake Up Call

On Fri., Oct. 21, a company in small Manchester, New Hampshire was the focus of a DoS internet attack.  While the city it is located in is small, the company, …

AV on the Links

AV on the Links

Up here in Maine, fall has set in and the golf season is quickly fading away. Southern areas of the country have a few more months of play, but our time is …

VR on the Coaster

VR on the Coaster

According to an article titled “Amusement Parks Hurtle Into Dizzying Realm of Virtual Reality” in the August 31st Wall Street Journal, there are over 3,000 …

Ticketing Solutions for AV

Ticketing Solutions for AV

If you serve the education market, you are well aware that the crazy season is upon us. Students are back on campus and the faculty are joining them and …

Lean Model to Determine Designs

Lean Model to Determine Designs

We have all heard, “Well that is how it was designed.” Or, “the integrators made this more complicated than it needed to be.” I, as …

Determine the Need, First

Determine the Need, First

A couple of time I have written on the use of video conferencing in higher ed. At my institution it has grown exponentially. Last year we supported over 200 …

Getting Close

Getting Close

This month, I take a quick break from writing about ITIL. Why? Well, it is June and in the AV world that means InfoComm. We all know that InfoComm is the …

ITIL: Service Design

ITIL: Service Design

For the past couple columns I have been writing about the Information Technology Infrastructure Library (ITIL). ITIL is a set of best practices for managing …

Samsung D’light

Samsung D’light

In March, I had the unique opportunity to visit Samsung Worldwide headquarters in Seoul, South Korea. An interesting note is that the headquarters are in the …

ITIL: Service Strategy

ITIL: Service Strategy

Last month, I wrote about the ITIL guidelines and the powerful changes implementing them can drive. As I wrote, ITIL is divided into five lifecycles. As one …

Digital Signs Move Onto The Body

Digital Signs Move Onto The Body

For Christmas I received my long awaited Apple Watch. For several months leading up to the holiday I wanted to buy one, but held off knowing it would make a …

ITIL: Not Just Another Acronym

ITIL: Not Just Another Acronym

Years ago, we used to talk about IT and AV convergence. I think that most of us would agree that the “convergence” is over. AV is part of IT. As we …

Interactive Beacon Technology

Interactive Beacon Technology

I am writing this column as ISE begins to wind down. One of my favorite things about rAVe [Publications] is the way that it covers trade shows. The video …

One World Trade: Smart Signage

One World Trade: Smart Signage

In November, I visited New York City. It was my first time to the city since One World Trade was completed and opened. My travel companions and I decided that …

A Digital Dining Experience

A Digital Dining Experience

Several columns ago, I wrote about my experiences with digital signage in a restaurant. This experience included the use of an iPad with a credit card scanner …

iOS 9: A Digital Sign

iOS 9: A Digital Sign

My brother had an odd experience last Saturday evening. He got into his car and before even starting it, his iPhone spoke up and told him that he was 10 …

Customer Service: Products That Are Ready

Customer Service: Products That Are Ready

As I sat down to write this column, I hemmed and hawed. I even got the column in a little late as I hesitated as to whether I should submit it or write a new …

What is YOUR Strategy?

What is YOUR Strategy?

A couple times in this column, I have written about strategy. In those columns I have focused specifically on the strategy of the companies you are working …

Sometimes, Appearances Do Matter

Sometimes, Appearances Do Matter

We have been using the Crestron Capture HD products at Bates College for several years. However, we have always had various problems with the devices. On …

Measure Your Success

Measure Your Success

In my recent rAVe DS column, I wrote about the value of developing a strategy for digital signage and from that strategy developing metrics to measure whether …

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