Lee Distad

Lee Distad

Lee Distad is a rAVe columnist and freelance writer covering topics from CE to global business and finance in both print and online. Reach him at lee@ravepubs.com

Selling Maintenance Services

Selling Maintenance Services

One of the joys of the AV business is that as networked-capability increases the performance potential of integrated AV, it also increases the complexity, …

Wellness Checks

Wellness Checks

The connected era we live in is pretty amazing. A huge proportion of my job can be done by phone, text, and email. But there’s still replacement for meeting …

HDMI Surprise

HDMI Surprise

  So it turns out that I can still be surprised. That I’m not as jaded and world weary as I thought. That I have not yet seen everything. Long story …

Three Simple Things

Three Simple Things

Since I know that I have a reputation for aphorisms, let’s start off with this one: How you do one thing is how you do everything. Best practices are a drum …

Gaming for Theater Rooms, Plus Ça Change

Gaming for Theater Rooms, Plus Ça Change

As the saying goes, the more things change, the more they stay the same. Gaming now occupies a place in end-users entertainment options that is as mainstream …

Credentials, What Are They Good For?

Credentials, What Are They Good For?

One of the items that popped up in my feed this week was the news that Google no longer requires job candidates to possess a four-year degree. Further …

Holdbacks

Holdbacks

It’s not a particularly glamorous topic to write about, let alone read, but anyone whose work falls within the bounds of the construction industry needs to …

Filtering Out Bad Clients

Filtering Out Bad Clients

Previously, I’d gone into depth about the basics of managing your relationships with your clients which, when you drill down, is about how you manage your …

Every Solution Has Two Problems, At Least

Every Solution Has Two Problems, At Least

So, funny story. Or at least I think it’s funny. Also, this coincides eerily with the editorial that ran last week, “Going To Get Myself Connected.” The …

Going to Get Myself Connected

Going to Get Myself Connected

It doesn’t feel like that long ago that network connectivity in AV hardware was an idea more noted in the breach than in the observance. But times have …

Partnering With A Buying Group

Partnering With A Buying Group

Owners, general managers and inventory managers of AV companies routinely need to consider the pros and cons of buying products either from the manufacturer or …

Subcontracting, Part 2.5

Subcontracting, Part 2.5

View parts 1 and 2 of this series here and here. There’s the old saying that sometimes you get the bear and sometimes the bear gets you. In order to stretch …

Subcontracting, Part 2

Subcontracting, Part 2

Previously, I began an exploration of the relationship between AV pros and subcontractors, and examined ways in which the relationship can work. Now it’s …

Random Encounters

Random Encounters

When you deal with the public you get to meet all kinds of people, for better or for worse. Most people you deal with are average, and as a result not …

Subcontracting: Part 1

Subcontracting: Part 1

It’s not lost on veteran AV pros that even as they need to make the best use of their client’s budget, in order to do that they need to make the best use …

Reaffirming Top-Down Selling

Reaffirming Top-Down Selling

We all have things that we hold dear. And often, the things that we believe are so internalized that we take them for granted, assuming that everyone else …

The Joys Of Troubleshooting

The Joys Of Troubleshooting

Everyone who knows me knows that I have an aphorism for every occasion. (I have sports metaphors too, but that’s not the topic at hand today.) One of my …

What Matters When Selecting New Products

What Matters When Selecting New Products

I mentioned in a brief blog last week that my inbox is deluged every day with unsolicited product pitches. And most of them are garbage. I’m reminded on a …

The Consequence of Wireless? WIRES!

The Consequence of Wireless? WIRES!

I imagine that my household is typical of many, in that there are multiple smartphones and tablets in use by members of the family. In fact, despite a big flat …

What Makes a Product AV Install Specific?

What Makes a Product AV Install Specific?

From the outside looking in, there doesn’t seem to be much of a distinction between the CE retail and AV install channels, yet the distinction is there. It …

Adapt or Perish

Adapt or Perish

Everything changes and the pace of that change can be dizzying. Change for its own sake, however, isn’t always advisable. It needs to be carefully …

How Plugged In Are You Really?

How Plugged In Are You Really?

In a recent editorial, talking about the importance of vendor reps making face-to-face contact with their dealer base, I mentioned shop-talk as one reason why: …

Handling Legacy Systems

Handling Legacy Systems

Previously, I had written an editorial that addressed deciding what to do with long-term clients in the context of applying the analogy of legacy systems to …

The Importance Of Being Up To Date

The Importance Of Being Up To Date

This may seem like a small thing, and perhaps it is, but many pet peeves are like that: just because they’re small doesn’t mean they don’t mater. My …

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