RavePro — Volume 16, Issue 24.1 — December 19, 2018
Latest headlines: collaboration and conferencing predictions for 2019, Christopher Jaynes on unbreakable cybersecurity, plus news from Mersive, BrightSign, PosterMyWall, FSR, Gefen, Electro-Voice
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December 19, 2018 | Volume: 16 | Issue: 24.1
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While certainly almost all of you do product and technical training with your employees, I’m curious what additional training and professional development you do with your team members. Do you have your senior staff do training to become better managers? Do you do executive coaching? Sales training not specific to AV? How do new staff, especialyl ones who are client-facing, learn the ins and outs of your company and your brand? Today Donald Guzauckas, Jr. of HB Live tells a golfing anecdote to show how he believes in training and mentoring staff. We also have some 2019 predictions from Logitech’s Joan Vandermate and Christopher Jaynes talks about a recent breakthrough in cybersecurity that could lead to potentially unbreakable secure communications in the near future. Enjoy the issue!
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+ Is Your Training a Birdie or a Bogey? [Donald Guzauckas, Jr.]
Are you giving your staff the bare-essential training and putting them in front of clients? Do you assume that they should all "just know" stuff because you do? Do they know the finer points of your business that will make them stand out as exceptional? What do they want to get out of the job: continuous improvement and development, or just a paycheck? As business leaders we need to help our teams develop the muscle memory that will grow our businesses.
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Copyright 2018 – rAVe [Publications] – All Rights Reserved.
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