While certainly almost all of you do product and technical training with your employees, I’m curious what additional training and professional development you do with your team members. Do you have your senior staff do training to become better managers? Do you do executive coaching? Sales training not specific to AV? How do new staff, especialyl ones who are client-facing, learn the ins and outs of your company and your brand? Today Donald Guzauckas, Jr. of HB Live tells a golfing anecdote to show how he believes in training and mentoring staff.
We also have some 2019 predictions from Logitech’s Joan Vandermate and Christopher Jaynes talks about a recent breakthrough in cybersecurity that could lead to potentially unbreakable secure communications in the near future.
Enjoy the issue!